• Report: #793596

Complaint Review: Moxley Manor Haunted House

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  • Submitted: Sunday, October 30, 2011
  • Last Posting: Sunday, October 30, 2011
  • Reported By: Johnp2 — Fort Worth Texas U.S.A.
Moxley Manor Haunted House
510 Bedford Road Bedford Texas 76022 United States of America

Moxley Manor Haunted House Extremely False Advertising Bedford, Texas

*UPDATE by author: BBB rating


2Author 0Consumer 0Employee/Owner

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We received a flyer in Ad Pages about Moxley Manor. The flyer states:

Hours: Sat-Sun 7pm-12am

Look at the hours one more time. If you wanted to go to this haunted house when they opened on a Saturday...what time would you go. 7pm, correct? Well, this is not the way it works...

We got in line (behind about 15 people) right at 7pm. At about 7:30 pm, I noticed the line had not even moved. I inquired with something at the booth as to why, and was told "We only start selling tickets at 7pm, but don't allow people in until dusk." That was odd as dusk was at 6:41 pm that evening and it was already pitch black outside. Nonetheless we waited. And waited. Around 8:00pm I inquired again and was told "the actors are still going through their walk-thru and it will be another 10-15 minutes." I then pointed where I was in line and asked when we would be admitted and was told "about 45 minutes after we open."

Look at the hours again. They stated to open at 7pm, I was there at 7pm (one of the first in line), and informed AFTER I PAID that it would be 9pm before we were admitted. I asked for my refund, and of course was denied. 

Beware!  

This report was posted on Ripoff Report on 10/30/2011 11:41:44 AM and is a permanent record located here: http://www.ripoffreport.com/theaters/moxley-manor-haunted/moxley-manor-haunted-house-ex-188cb.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

BBB rating

AUTHOR: phil - lombard (United States of America)

Correction - current BBB rating an A-    An F if searching Buyowner of South Florida
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