We wanted to sell our timeshare and unfortunately tried to do business with Universal Marketing Solutions in Delray Beach,FL. They called to say they had 2 interested buyers and needed $1493.24 to research the deed to get ready for closing. Also that this money would be refunded upon closing. This was Dec 1, 2008.
On Dec 26, I again called because I had not heard any news on the closing. I was told that Diane would check into the status and call me back. On Jan 10, 2009 I finally called them back because of no response and demanded our money back.
On Jan 19th Harrision Pomerantz called and said that we were closing in 3-4 weeks. He also said that we have 1 banked week and 2 promo weeks that the buyer wants to purchase from us (an additional $7716.00 for us at closing). He said that these weeks are in our name and we would need to pay about $1400.00 to change the name to the buyers. I told him we do not have that kind of money and he offered to talk to his boss to see about a short term loan with Universal Marketing until closing date.
Since then, I called 1/20, 1/21, 1/22 and 1/26 and left messages for Harrison to call me. Today, 1/26 I called and left a message that I want my $1493.24 refunded to me and if I do not receive a call by tomorrow 1/27, I will seek legal action. I don't know what course of action we can take, it sounds like they have done this to others. I wish I would've looked on the Internet before this fiasco!
Cindy
Stillwater, Minnesota
U.S.A.