Wizardwands.net
Internet
United States of America
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Wizardwands.net Wizardwands.net Stole my money!! Internet
*UPDATE by author: Wand was received!
3Author
0Consumer
0Employee/Owner
My 10 year old son ordered a wand last year on Sept 11th - 2009. Waited the 4-6 weeks and never received anything. He was so disappointed, waiting for the mail EVERY SINGLE DAY. We have sent numerous emails and never get any replies.
DO NOT PURCHASE FROM THIS COMPANY.
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REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: Magix - (USA)
SUBMITTED: Thursday, July 14, 2011
POSTED: Thursday, July 14, 2011
Unfortunately, this website does not give information of who wrote the complaint, so I cannot check my history to find your name and order. All orders are filled as requested. If you have not received your wand, please contact me via the website email and I will see what I can do. Most likely it was lost in the mail, as it tends to happen from time to time. Sometimes emails do not get received, but I always try to answer the ones I do get. Please contact me via all emails provided (CC) and I will be sure your wand is received. You can also find an alternative personal email in the Q&A section on the menu if you do not receive a response.
Thank you
#2 Update By Author
AUTHOR: Murphy - (United States of America)
SUBMITTED: Thursday, July 14, 2011
POSTED: Thursday, July 14, 2011
Sent my order confirmation to 3 email address - the MSN one, sales, and admin. Please let me know... Thanks.
#3 Update By Author
AUTHOR: Murphy - (United States of America)
SUBMITTED: Thursday, September 08, 2011
POSTED: Thursday, September 08, 2011
After a couple emails with the owner, it appears that my order was misplaced and never shipped. My son just received his wand today. All is well, thanks to the owner!!
