• Report: #755494

Complaint Review: Expedia

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  • Submitted: Tuesday, July 19, 2011
  • Posted: Tuesday, July 19, 2011
  • Reported By: Dana — California Virgin Islands (US)
Expedia
Internet United States of America

Expedia Expedia prices a "Bait and Switch" scam? Internet


1Author 0Consumer 0Employee/Owner

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    On the Expedia site I selected a vaction package at a specified price.  It took me four minutes to fill in all the traveler information for two people, enter my credit card number and submit the informatiom for payment.

     Immediately a window poped up stating that the price of the trip was now $200.00 more than the price I had agreed to pay four minutes earlier. I called customer service which is located in the Phillipines and got a scripted reply form three different people.  I asked to speak to a supervisor and was told it would be a two hour wait and that a supervisor couldn't help me either.  

    Shouldn't you have at least Five minutes to fill in all the required information and pay for the trip before they change the price you agreed to pay?

This report was posted on Ripoff Report on 7/19/2011 9:45:04 PM and is a permanent record located here: http://www.ripoffreport.com/travel-agencies/expedia/expedia-expedia-prices-a-bai-b3ec7.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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