Vacation Gataway Spoiled 1st Anniversary and kept payment Ripoff Minisink Pennsylvania

We called made arrangement FOR THE POCONO they(VACATION GETAWAY) being said we had the space took the money out out of the account , three days later i get a call that they can not fulfill reservation for our 1st Anniversary. they wanted to give us another day other than what we wanted , at that point all i wanted at that point was my $199.00 . So when I called the manger she(Joann)didn't feel like it was a big deal that things didn't work out and hung the phone up without confirming that my money would be returned to me I am still waiting for my refund from this company and me and my wife have to stay home. I called a couple time early between 9and 12 the girl tells me she will be in at 3:00 pm i call the the lady says she not going to be here until Monday now so this is my Ripoff report. The point to me don't take my money or waist my time if your can't give me what i paid for.

Charles
Pittsburgh, Pennsylvania
U.S.A.