• Report: #386369

Complaint Review: Ian Travel Services, Hotels.com

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  • Submitted: Thursday, October 30, 2008
  • Posted: Thursday, October 30, 2008
  • Reported By:Dallas Texas
Ian Travel Services, Hotels.com
Nationwide Texas U.S.A.

Ian Travel ServicesIan Travel Services, Hotels.com Fraudulent charge on credit card from Ian Travel Services Texas Nationwide


1Author 0Consumer 0Employee/Owner

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Facts:

- I never even visited Hotels.com

- My credit cards are in my possession

- Something called "Ian Travel Services" charged $287.80 on my credit card

- Ian Travel Services is another name for Hotels.com

When I called the 800 number ( 800-394-1454 ), the incompetent customer service agent said that they don't have a fraud department and "If I could provide them with my Credit Card Number, they will find out who made the reservation".

Obviously I did not give him my Credit Card info. (Are you crazy??!!).

Called credit card company & disputed the charges. Wonder if I need to cancel my card.

Txholdem
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 10/30/2008 11:37:48 AM and is a permanent record located here: http://www.ripoffreport.com/travel-agents/ian-travel-services/ian-travel-servicesian-travel-dm749.htm.

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