• Report: #272353

Complaint Review: Expedia

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  • Submitted: Tuesday, September 04, 2007
  • Posted: Tuesday, September 04, 2007
  • Reported By: — Pompano Beach Florida
Expedia
expedia.com Nationwide U.S.A.

Expedia Stole $400.00 Deposit On-line Florida


1Author 0Consumer 0Employee/Owner

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In March booked a cruise and paid deposit. Gave credit card info and was informed by there intelligent customer service reps that the remainder of the balance would be directly taken off my credit card. Called in Aug to confirm dates and was informed that remainder balance was never paid therefore my $400.00 deposit would not be refuned.

I informed them I would like to still booked this cruise and was informed that there are rooms still available but I would once again have to pay full price.
My $400.00 deposit would not go towards the rebooking.
This is outragious!!! I will never book anything through this company again.

Expedia does not, in my opion, respect or appriciate there customers.

Heather
Pompano Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 9/4/2007 5:01:55 PM and is a permanent record located here: http://www.ripoffreport.com/travel-services/expedia/expedia-stole-400-00-deposit-6g4e2.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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