Call the Attorney General's office for the state of Mo. and file a complaint. There is an action against them in due process RIGHT NOW by the state. Tom Woods (owner) was indicted quite recently, AGAIN! See if you can jump on that bandwagon. These people have had 3 different travel clubs under 3 different names in the last ten years. They don't even bother to move the store, they just change the signs. They get shut down and they re-open under another name. The big guys (owners) are actually barred from doing business as a travel club in the state of Mo. but you can see how well THAT'S enforced. The proprietors just send in the kids! The business used to be VTO (Vacation Travel Outlet) and some other name that I don't recall.
It is one extended family (Tom Woods family & Denver Large family) and they are all multi-millionaires from Grandpa down to the grandkids. What a way to raise a family.
There are other complaints against this family/business on the Rip of Report. I hope you will you share this information w/ others!