The individual writing about Maximum Trucking is correct in stating that they did not receive payment. There are reasons for every event that occurs in any business situation. To begin, Maximum Trucking has a policy that clearly states and is signed by Owner Operators that they must comply with in-order to receive payment on loads they may carry. First, you must sign a Lease Document that defines your position and pay agreement. Second, if leased and you are assigned a load, at the point the load is complete, you must turn in the Bill of Lading in order to receive payment. We, as a company, must turn in the Bill of Lading to the Broker in order to receive payment. This person who has written this report against Maximum Trucking has failed to do both. We do not have any documentation for even a payment agreement. And though somehow, through a break-down that we have since corrected, he was able to take loads for Maximum Trucking, we have repeatedly ask for the Bill of Lading from this person and he refuses to supply us with these documents. Therefor, we cannot pay him monies we have not received do to his inability to turn over these documents.
Now, to address the allegation that we are going bankrupt, we have not paid our staff, we owe a Factoring Company or that we don't have any office hours. Nothing could be further from the truth. Maximum Trucking is well managed by a staff of Accountants, Master Brokers and Former Truckers.
When Maximum Trucking first opened its doors they used Brokers off the internet 100% of the time. We've always known that this was not a practice we could do for any real length of time. This practice was not a secret to any Owner Operators we had a relationship with nor is it uncommon within the Transportation Industry. We have now acquired our own customers which translates to higher transportation volume and higher paying Freight but we still use Brokers from time-to-time for the purpose of backhaul from various locations in the U.S. that are rural.
The bottom line is that companies will inevitably have missteps during the first year of existence and will not be able to please everyone in all situations. But, as companies learn and continue to grow, they will not be judged solely on what they have done good or bad but how they react, learn and grow from pitfalls and fortune along the way. Maximum Trucking is a solid company with good assets, great credit and most importantly sound integrity.
We regret that one person was not happy with their experience with Maximum Trucking and for that and to him we do apologize. However, we do have a great reputation througout the Transportation Industry and in on-going relationships with numerous Owner Operators, Customers and Staff Members.