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  • Report: #253178

Complaint Review: Premiere Trade

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  • Submitted: Friday, June 08, 2007
  • Last Posting: Thursday, August 30, 2007
  • Reported By: — North Lauderdale Florida
Premiere Trade
220 E Central Parkway Suite 1020 Altamonte Springs Florida 33068 U.S.A.

Premiere Trade Ripoff dishonest refund policy Altamonte Springs Florida


1Author 0Consumer 1Employee/Owner

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On January 10,2007 I purchased the Premiere Trade AI program for $3,174.70 after 2 weeks with the program I was unable to sucessfully trade with the product. During the first seminar I was told that it would only take a week to get a refund. I returned to program on January 22,2007 to a Brian Diaz I was informed that it would take 30 days to receive my complete refund.

After nearly 60 days I called and spoke with Terrence who after trying to correct me telling me that it takes 30 to 45 days to get a refund. He then informed me that my refund is on backlog. It is now June 8,2007 I have called repeatedly since then always talking to Terrence and recieving the same answer that my refund is in backlog how long can a backlog be.

Tracy
North Lauderdale, Florida
U.S.A.

This report was posted on Ripoff Report on 6/8/2007 9:25:40 AM and is a permanent record located here: http://www.ripoffreport.com/tv-advertisements/premiere-trade/premiere-trade-ripoff-dishones-3e8f9.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Refunded

AUTHOR: Michael - Altamonte Springs (U.S.A.)

SUBMITTED: Thursday, August 30, 2007

I can confirm that this customer has received a refund for the full purchase price. We never intended for there to be a delay, and we apologize for any inconvenience. It is always our policy that anyone who is due a refund will get their refund.
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