• Report: #355670

Complaint Review: Panasonic

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  • Submitted: Friday, July 25, 2008
  • Posted: Friday, July 25, 2008
  • Reported By: — Corrales New Mexico
Panasonic
www.panasonic.com Corrales New Mexico 87048 U.S.A.

Panasonic Will not replace a New Plasma TV 50 inch TH-50PZ850U after 4 weeks, they want to change out the Plasma Tube (BASICALLY WHOLE TV IN ITSELF) Corrales New Mexico


1Author 0Consumer 0Employee/Owner

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I bought a New Panasonic Plasma TV MODEL NUMBER TH-50PZ850U. I paid $3000 US dollars for it. After approximately 4 weeks the TV had a vertical dead black line through it and stopped working. Panasonic took the TV and said the Plasma Tube has to be replaced. They will not have this part until August 2008. I bought this TV to watch the Olympics. I guess I will not be able to now. I asked them to replace it with a New TV because I was told that if a TV needs a new Plasma Tube it is basically a new TV anyway. I do not trust them to fix this Lemon to factory specs. I am very disapointed in Panasonic. Shame on you! Please do not buy their Plasma TV's. They do not have a concierge customer service as they claim. BEWARE!!!

Sandpig
Corrales, New Mexico
U.S.A.

This report was posted on Ripoff Report on 7/25/2008 2:05:36 PM and is a permanent record located here: http://www.ripoffreport.com/tvs-vcrs/panasonic/panasonic-will-not-replace-a-n-dyy59.htm.

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