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  • Report: #207565

Report: Vendstar

Category: Vending Machine Companies

Investigation: Feel confident & secure when doing business with Vendstar/MultiVend, they pledge to resolve complaints. Rip-off Report gives Vendstar/MultiVend a POSITIVE rating in customer support and product quality assurance, pledge to resolve complaints, committed to customer satisfaction.
*UPDATE Rip-off Report Investigation gives Vendstar / MultiVend a POSITIVE rating in customer support & product quality assurance. Consumers can feel confident & secure when doing business with Vendstar. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

...Thanx you for the warning on vendstar

Thank You
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Vendstar

Phone:  
Fax:  
880 Grand Avenue
Deer Park, New York
U.S.A.

Submitted: Wednesday, August 23, 2006

Last posting: Thursday, August 23, 2007
Reported By

Chicago, Illinois

Rip-off Report Investigation:
Editor's UDATE: Positive Rating and Recognition has been given to VendStar/MultiVend for its commitment to excellence in customer service and support to their customers.

Through many weeks of investigation, in spite of any claims made in the past, Rip-off Report finds Vendstar / MultiVend has made many changes to address any possible misunderstanding from the past.. and we find they offer an excellent business opportunity. Consumers can feel confident and secure when doing business with VendStar. Rip-off Report found that the company is committed to delivering excellent customer service and offers ongoing consultation support services to all purchasers of their home-based bulk vending business program. Rip-off Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program will help insure your satisfaction with any member business..

When Vendstar / MultiVend first contacted Rip-off Report, they made it clear to us that they were totally committed to resolving any client issues that were brought to their attention. They have proven to us that their goal is 100% client satisfaction with their products and they have consistently worked toward achieving that goal for the last 17 years. If, for any reason, a customer is not happy with their Vendstar machines, they have shown that they will resolve any issues immediately.

Rip-off Report looked over their contracts and found that they are written in very easy and understandable terms, and they cover exactly what the client will receive from Vendstar. All of their equipment comes with a manufacturer's warranty against parts defect. To ensure a customer's satisfaction, a member of the Technical Support Department calls each of their clients on the day of their delivery and gives them an additional support number to call with any questions about the equipment.

After many conversations with company executives at Vendstar /MultiVend, Rip-off Report is convinced that they have established the satisfaction of their clients as their number one priority. Rip-off Report knows, no company or individual can ever satisfy everyone, when given the chance they will always do what they can, many times they just err on the side of their customer. This is the kind of company that creates good will and trust with their customers. They welcome any and all feedback from their customers, and they use that information to better serve them.

Rip-off Report knows that not every business opportunity will be perfect for everyone. ..But, Vending machines have been around since the Greek mathematician Hero got the ball rolling in 215BC when he invented a machine to vend holy water in Egyptian temples. In the late 1800's vending machines started to become popular in the US. Placing these machines is an easy trial and error business, once in the right location tragically placed in that location thru trial and error, vending machines will eventually find their way to a lucrative location.

Rip-off Report also has the opinion that this business is best for individuals who are friendly and outgoing.. It also helps if you know people who own businesses or others that know people that can help you get machines placed in the particular market you are targeting. Vending machines are not a perishable item so your loss is limited to a small amount of inexpensive product in a machine.. All business opportunities are not with our risk. This is the kind of business that if you don't think it's for you, the machines should be relatively easy to sell to someone else in almost any market..

Look at the very impressive video testimonials from successful VendStar/MultiVend distributors.

The small amount of issues that have arisen with Vendstar / Multivend are in no way a reflection of satisfaction of their tens of thousands of clients over the last 17 years.

Read more about Vendstar/MultiVend's Commitment to Excellence and Consumer / Affiliate Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED

=====================

Multivend - Vendstar ripoff scam falsifying claims Deer Park New York

I will get right to the point. I am a customer of Vendstar and let me tell warn all readers to stay far away from this company, and here is why:

The sales reps at Vendstar are high pressure sales people.

Their allegations of income and earnings are totally false.

The equipment they sell you are made from a very cheap plastic that is lightweight and is easily stolen.

The locating companies they recommend are shady and unethical and don't deliver as promised.

Once you spend your hard earned money with Vendstar it's gone forever.

Warning to other victims: Do your due-diligence and if it sounds too good to be true, it certainly is! Good luck.

Erica
Chicago, Illinois
U.S.A.



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Updates & Rebuttals:

Updates & Rebuttals
Update

Submitted: Thursday, August 23, 2007

Posted: Tuesday, January 22, 2008

Pam

Long Beach
U.S.A.

Thanx you for the warning on vendstar

Erica

Thankyou for your post as it helped me to steer clear of this shady company. Also for those of you thinking of using vendstar, do a google serach on them and you will find many negative or disgruntaled customers.

vendstar always seems to anser with some out landish answer. Please read this article with real customer experiences with these type of companies:

http://www.myrtlebeachonline.com/news/local/story/162432.html

Thanks again as it helped me to not make a mistake
Update

Submitted: Friday, August 25, 2006

Posted: Tuesday, January 22, 2008

Tyler

New York
U.S.A.

Very Vague

Erica,

Your comments seem to have no substance expect to list a series of accusations that would be disreputable to any company. Perhaps, like many, many other postings on this site you are a competitor?!?

The reason I ask is: I am a customer of Vendstar. They have been nothing but good to me and I never experienced "pressure". In fact, I have ordered from them multiple times and am happy to do so.

Plastic? Let me think about this: metal, sugar, salt, paint = corrosion, rust, and contaminated food products. Look in your fridge, how many foods in there are stored in metal containers? I'd rather stick to my FDA approved, food-grade plastic, if you please. Perhaps you haven't noticed the advances and increased uses of plastic in the past 20 years?

I will not "plug" the locating company I used, but I was up and running in one week. They also taught me how to do it myself!! Now I'm fully independent.

Personally, I could not disagree more with all of your statements. Vending is a fantastic opportunity for anyone and, having owned multiple machines, I can say the Vendstar is the easiest to use and the best machine on the market.

Sincerely,
Update

Submitted: Sunday, August 27, 2006

Posted: Tuesday, January 22, 2008

Erica

Chicago
U.S.A.

Vendstar Has an Answer to Everything

Vendstar has an answer to everything. Readers, if you notice they have a rebuttal for every post on this website, including mine (posing as Walter).

Despite "Walter's" reply, in addition to what I truthfully mentioned about my experiences with the company, I would like the readers to know something else. After I paid full price for the machines and became a customer, Vendstar forgot that I was ALREADY a customer and 30 days later mistakenly sent me an email solicitation offering me the SAME machines for half off the regular price as a promotion to earn my business---- how shady can you get!

Vendstar's mistake made me realize if anyone is consdering buying new machines from their company, be patient and wait about a month before you buy. You'll get the same letter I did and you will be offered a 50% discount off regular pricing! If you insist on buying despite the facts, use this fact to your advantage.

Good luck, this is my final post.

Erica
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