Ripoff Report Verified™
...businesses you can trust
Pivotal PaymentsPivotalPayments, Charge National, ChargeNational, North Pay, NorthPay
Phone: (187) 746-2748
Facebook URL: https://www.facebook.com/pivotalpayments
Twitter URL: https://www.facebook.com/pivotalpayments
Linked In URL: http://www.linkedin.com/company/pivotal-payments
We all get complaints. How businesses take care of those complaints is what separates good businesses from the rest...
When a company or individual joins the Ripoff Report Verified™ Program or the Corporate Advocacy Business Remediation and Customer Satisfaction Program ("Corporate Advocacy Program"), they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our programs will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue...to err (within reason) on the side of the customer. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
Pivotal Payments is a long established full service Merchant Services Provider to restaurants, retailers, chain stores, franchises, hospitality and lodging establishments, direct marketers as well as Internet and mail order/telephone order businesses. We provide nationwide credit & debit card processing, clearing and settlement, gift/loyalty/stored value card programs, terminal management solutions and electronic check processing.