Ripoff Report Verified™
...businesses you can trust
1267 Barclay Blvd, Buffalo Grove, Illinois 60089
Phone: (877) 274-0147
We all get complaints. How businesses take care of those complaints is what separates good businesses from the rest...
When a company or individual joins the Ripoff Report Verified™ Program or the Corporate Advocacy Business Remediation and Customer Satisfaction Program ("Corporate Advocacy Program"), they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our programs will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue...to err (within reason) on the side of the customer. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
SMS focuses on marketing strategies, strategic planning and business development. SMS, and the companies it represents, works to increase the sales, improve productivity, increase profitability, and improve the ease of operations of small- to medium-sized companies, while helping business owners reach their maximum potential and secure their financial future.
SMS has been instrumental in helping companies recapture lost revenue and profits from the most recent economic downturn by providing the appropriate business experts to our clients to put in place methods, systems, and controls to control costs, increase productivity, while maintaining a positive cash flow. Our strategies help determine unique,