Netflix.com DVD Highjacks my computer Internet

Today I received "The Sixth Sense" DVD from Netflix. I put it in the DVD drive on my PC and after all the usual FBI warnings, I started getting movie trailers. I did not want to watch movie trailers. I paid to watch a movie and I wanted to watch it. So I tried to get to the DVD's main menu and found that the DVD overrode the player's menu function. OK, I have software for a second player and I tried to use that to watch the DVD.

But the same thing happened with the second player. My only choices were either watch all the trailers before I can see the movie or not watch the DVD at all. So I choose not to watch it at all. But when I tried closing my player, my cursor changed from an arrow to an hourglass that would tumble every few seconds, as if some application was running. But task manager showed nothing running. I had to restart my PC to get rid of the annoying tumbling hourglass cursor.

When the PC restarted I had the normal cursor and everything seemed to be running OK, except for one thing. The icon for Norton Systemsworks that always displays in the system tray is suddenly missing for the first time since I installed it three months ago. So, one DVD in and two non-function players, a tumbling hourglass cursor, and a missing icon out. Quite a trade-off.

Needless to say I was pissed. I went to Netflix site and removed all the selections from my queue as I do not need any more crap like this. I tried to contact customer service but all my attempts were rejected because the account lists my wife as the primary holder. Funny how they never object to taking their monthly fees out of my checking account. I tried to leave a review of the movie, making my complaints known but I got an error message when I tried to post it. Netflix apparently wants to control what gets posted on their site, so I have to post my experience where they cannot delete it.

Just to make sure they get the message that something was wrong, I returned the DVD after cutting it into four pieces with scissors.

Yes, I know that Netflix does not produce the DVD's they rent, but they are large enough to just say "No" to those that do produce this kind of junk. Just as I am now saying "No" to Netfix.

Larry
Phoenix, Arizona
U.S.A.