• Report: #198233

Complaint Review: 1 And 1

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  • Submitted: Monday, June 26, 2006
  • Last Posting: Friday, August 18, 2006
  • Reported By: — Thornton Colorado
1 And 1
701 Lee Rd. Chesterbrook Pennsylvania 19087 U.S.A.

1and1 ripoff, cheaters, bad for business Chesterbrook Pennsylvania


2Author 2Consumer 0Employee/Owner

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I am here to let consumers know both business and individuals how horrible 1 and 1 (1and1) internet is for Web Hosting, Dedicated Servers and Domain Name Purchases.

I am a business owner and utilized them for their Dedicated Servers. Besides the constant downtimes, the refusal to credit for downtime as well as lack of e-mail hosting downtime, they suck. I have lost literally THOUSANDS of dollars from 1 and 1. Next, their customer service sucks. It apears thy outsource their call centers to india, you never get a customer service rep that speakes a word of clear English as well as a lack of education.

They are not headquartered in the U.S, their owner could give a crap about you and I besides for our money.

Are you thinking about getting an affordable web hosting provide? Think again if you are thinking about 1 and 1, I don't want to be the one who says "I told you so."

Tom
Thornton, Colorado
U.S.A.

This report was posted on Ripoff Report on 6/26/2006 11:29:50 AM and is a permanent record located here: http://www.ripoffreport.com/web-hosting/1-and-1/1and1-ripoff-cheaters-bad-fo-f5c2e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

try these

AUTHOR: Jim - Flagstaff (U.S.A.)

SUBMITTED: Monday, June 26, 2006

I have set up literally tens of websites and I use 000domains.com (that's three zeros then "domains" then the dot com) for web site registration. They're out of Washington state.

If you are using e-commerce, look at Ipower.com that's I followed by power and then dot com. They're out of Arizona and a good company.

Good luck and sorry.
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#2 Update By Author

Thanks!

AUTHOR: Sean - Thornton (U.S.A.)

SUBMITTED: Tuesday, July 04, 2006

Thanks for the info, I will look into it right away!
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#3 Individual Responds

It's true

AUTHOR: The - Long Beach (U.S.A.)

SUBMITTED: Wednesday, August 09, 2006

I've had downtime with them, too. But, I'm pretty sure their terms & conditions make clear that they won't compensate you for downtime. That's pretty common with any web host. I'll give you a thousand bucks if you find me a web host who's willing to compensate me for money lost during downtime. That kind of dedication just doesn't exist. Would be great if it did, though.
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#4 Consumer Comment

Sour Grapes only make for a good Whine

AUTHOR: J - Bally (U.S.A.)

SUBMITTED: Friday, August 18, 2006

I find it rediculous how much web hosting companies get criticism by consumers who:
a. think they know the law
b. never read the Terms and Conditions
c. have unrealistic expectations
or
d. pose as angry consumers when they are probably working for the competing web host.

In this case 1&1 has a money back period for most products which is 90-days (far longer than most hosts.) No web host in the entire world can afford to accept responsibility for lost revenue from site/server down time. I've had a full range of hosting experiences in the last 10 years. My motto: prepare for the worst, expect the best and you will seldom experience more that temporary frustration.

If a company like 1&1 Internet, Inc.(which btw IS a U.S. company, who is part of Europena United Internet) a were truly evil, it is doubtful they would have retained over 5 million people as customers...far more customers than most complainers have by the way! It's ALL relative people. Get a life - then choose your host. If the host fails take a second look at yourself and other bad choices you have made in your life. Bet you made some whoppers.

(((ROR REDACTED LINKS FOR SECURITY PURPOSES)))

Just my .02 as I am tired of reading some many questionable bad reviews about all hosting companies...

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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