• Report: #410705

Complaint Review: GoDaddy, Inc.

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  • Submitted: Sunday, January 11, 2009
  • Last Posting: Thursday, August 20, 2009
  • Reported By: — New York New York
GoDaddy, Inc.
14455 N. Hayden Road Suite 226 Scottsdale Arizona 85260 U.S.A.

GoDaddy, Inc. GoDaddy Rips People off For Virtual Dedicated Server Hosting Scottsdale Arizona


1Author 0Consumer 0Employee/Owner

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I do not need all this hosting, and GoDaddy continues to charge me for it. I was unable to launch my site, and GoDaddy refuses to provide a refund to me for hosting services we did not use. Over the past year, I've spent over $3,000 on hosting services from GoDaddy, which we did not need because we were unable to launch the site. I am looking to switch to another hosting service, and GoDaddy does not give me a grace period and still continues to charge me while I get over to another hosting service. I would like to get refunded for some of the service that GoDaddy charges, yet they do not provide any sort of refunds.

Below is what I'm paying, and GoDaddy has not been giving me a grace period to get my code off the server, and switch to another host. They charge too much for hosting.

$361.89 for the following items:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Product Name

Next Billing Date Qty

Price
------------

----------------- --- ----------
Bandwidth Renewal

1/21/2009 1 $

.00

Bandwidth/Diskspace for 01/01/2009.
Dedicated Server - Renewal

1/21/2009 1 $

79.99

Billing for 01/01/2009.
Dedicated RAM Upgrade (to 2GB Server Total) - Renewal

1 $

16.99
Windows OS - Server 2003 Standard Edition - Renewal

1 $

19.99
Plesk Control Panel (30 Domain Pack) - Dedicated S...

1 $

19.99
Dedicated Hosting Raid 1 - Renewal

1 $

14.99
External Hardware Firewall - Renewal

1 $

29.99
MS SQL Server Workgroup Edition - Renewal

1 $

74.99
Disk Space Upgrade (300GB) - 1st Drive - Renewal

1 $

19.99
Disk Space Upgrade (300GB) - 2nd Drive - Renewal

1 $

24.98
Processor Upgrade (Core 2 Duo 2.66 GHz) - Renewal

1 $

59.99

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Eric
New York, New York
U.S.A.

This report was posted on Ripoff Report on 1/11/2009 8:58:22 AM and is a permanent record located here: http://www.ripoffreport.com/web-hosting/godaddy-inc/godaddy-inc-godaddy-rips-peo-x6f63.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1

Maybe you should actually cancel the service?

AUTHOR: Laforge1701 - orlando (U.S.A.)

SUBMITTED: Wednesday, August 12, 2009

"I do not need all this hosting"

Then you should have canceled it.


If you call the cable company and order the $150 a month cable service, but never turn on your tv, they don't refund you for the fact that you haven't used their service for the past 6 months.


I have many services with godaddy, and I have services with their competitors.

If you buy something for a year like hosting, and it has 6 months left on it, you get refunded for the 6 months!

(which, by your price, you must be buying it month by month) then you should CANCEL it if you don't need it.

Did godaddy make you call them to purchase the service? No
If you don't WANT the service, cancel it.

Is it godaddy's fault that you are unable to launch the site?

If you buy a car and then lose your drivers license, does the car company let you stop paying?

$361.89 is a VERY VERY heavily configured dedicated server. GoDaddy's hosting is under $5 a month. YOU overbought..

If you have data on their servers and YOU are taking "months" to get it off of there (since you said you spent $3,000) then you are USING THEIR SERVERS.

You are not paying for your usage, You are paying for your ACCESS.

No different than cable tv. If your tv catches on fire, you call the fire department. If you can't afford to buy a new tv, YOU CANCEL YOUR SERVICE with the cable company.



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