IPower, IPowerWeb Continues to charge credit card 2 YEARS after cancellation Phoenix Arizona

I signed up for web hosting with this company over 2 years ago. Within 4 months, I called to cancel all services. However, 1 year from original date, they renewed the domain name, claiming that I didn't cancel that portion. I believe I eventually got the money back from that, although it was a year ago, I don't honestly remember. Either way, the web hosting should have been canceled at that point.

Today, another year later, I received my bank statement, with 2 charges from IPower--the service I canceled almost 2 years ago! When I call to ask charges to be reversed, I was put on hold for 20 minutes before I finally gave up and hung up. I have emailed them and I am awaiting a response.

Stephanie
Sunny Isles Beach, Florida
U.S.A.