Webhostingpad.com, Inc. WebHostingPad.com, Inc. Lied About issueing refund per policy! Rolling Meadows, Illinois

On Oct 22,2009 I signed up for web hosting. After looking it over and several problems like I never got my Pass word or log in info I decided to cancel and ask for a refund as per there 30 day Money Back Guarantee. On the same day 10-22-09 I ash for a refund. I was told to apply to there billing department and I did. After several more emails I received a email (which I will post in the bottom of this)Stating that a refund was issued.  Today I checked with the Credit card company and they have not seen a credit. At That time I told them I wanted to file a dispute.  I called Andrew at webhostingpad.com and he told me that sense I filed a dispute he would not issue a refund and that it did not go thru.....Enclosed is a copy of the email he sent which was never refunded in the first place. 

Here is a copy of the email from them!

Hello,

This is to inform you that your account has been canceled and that you have been issued a full refund.  Please allow up to 5 business days for the refund to appear on your credit card account.

Andrew

Technical Support / Billing Manager

www.webhostingpad.com

Ticket Details

===================

Ticket ID: WUG-693508

Department: Cancellation

Priority: High