United Tel, LLC - Findyourdiet.com
www.findyourdiet.com
Internet
U.S.A.
|
- Phone: 866-8771160
- Web:
- Category: Websites
|
United Tel, LLC - Findyourdiet.com billed my At&T telephone statement for $14.95 on 1/3/2009 without my knowledge or authorization, indicating a recurring monthly charge. Internet
5Author
0Consumer
0Employee/Owner
Today, Saturday, January 30, 2009 I received my latest At&T telephone bill and was shocked to find an erroneous $14.95 charge from HBS Billing Services on behalf of United Tel, LLC - Findyourdiet.com. It appears to be a recurring monthly charge beginning 1/3/2009.
I did not order nor authorize this charge. When I phoned AT&T to dispute it I was told to call United Tel. When I phoned them I received a recorded message to call back Monday - Friday 8 am-8 pm Eastern time.
I will continue to pursue this until I receive a credit.Thank you for posting this Ripoff.
Jennifer
St Louis, Missouri
U.S.A.
Click Here to read other Ripoff Reports on United Tel
REBUTTALS & REPLIES:
5Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Update By Author
AUTHOR: Jennifer - St Louis (U.S.A.)
SUBMITTED: Saturday, January 31, 2009
POSTED: Saturday, January 31, 2009
Today is Saturday, January 31, 2009 - not January 30.
#2 Update By Author
AUTHOR: Jennifer - St Louis (U.S.A.)
SUBMITTED: Monday, February 02, 2009
POSTED: Monday, February 02, 2009
I phoned United Tel Monday, 2/2/2009 at 4:27 pm central time. A customer service rep answered, asked me my landline telephone number and asked me if I was "So and So". I said my name is not the name she mentioned. I told her I had not ordered nor authorized the service and demanded a refund and assurance I would not be re-billed. Then I heard some (fake?) static and the line disconnected. When I dialed again at 4:31 pm I received a message that the office was now closed. I was given the option of leaving a message that would be returned the next business day, but when I chose that option, I was told the mailbox was full and I could not leave a message after all. I will deduct this charge from my AT&T bill and phone United Tel again Tuesday.
#3 Update By Author
AUTHOR: Jennifer - St Louis (U.S.A.)
SUBMITTED: Tuesday, February 03, 2009
POSTED: Tuesday, February 03, 2009
Today, Tuesday 2/3/2009, at 8:40 am central time I reached a customer service rep. He had my adult daughter's name on the account. Strange. He assured me that the service had been cancelled the day before and a refund processed. We'll see - I will stay on top of it.
#4 Update By Author
AUTHOR: Jennifer - St Louis (U.S.A.)
SUBMITTED: Thursday, February 19, 2009
POSTED: Thursday, February 19, 2009
Today I phoned At&T to check the status of my $14.95 credit from United Tel. It has already been processed and my total phone bill reduced. My phone bill is due next week. I was going to subtract the $14.95 but face disconnection, so didn't want to do that. Now I don't have to deal with that but will still keep a close watch on future bills, especially that last page where the HBS United Tel charge appeared.
