• Report: #499612

Complaint Review: whenshtf.com

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  • Submitted: Wednesday, September 23, 2009
  • Last Posting: Tuesday, October 13, 2009
  • Reported By: GunsNLipstick — Bradenton Florida USA
whenshtf.com
www.whenshtf.com Internet United States of America

whenshtf.com Admin & Owner monitor Private Messages and take disciplinary action based on the content of those messages. Internet


2Author 2Consumer 0Employee/Owner

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As a former moderator on the site, I can, unfortunately, confirm the reports that have been filed regarding the violation of members' privacy that is taking place.

The admin and owner can and do read Private Messages.  My own experience is one example. There are others. I was suspended from my moderator duties based solely on the contents of what I presumed were Private Messages.

In a "PM", I was critical of another staff member to a friend, who was not a staff member.  This violated a moderator rule, though I was unaware of it.

Apparently my Private Messages were being monitored (unbeknown to me) and this criticism of another staff member via Private Messaging led to my suspension.

Prior to this incident I was a "super moderator" and member in good standing with both membership and staff.  My removal was based SOLELY on the contents of my Private Message.

What you say in Private Messaging is not private.  Admin and Owner will not hesitate to read them and take disciplinary action based on what you say in a Private Message. There were several occasions of members being banned with no explanation given other than statements by the owner such as "He's a douchebag."  We moderators were left wondering, "what???".  There were no public posts to support the supposition.  In retrospect, it would seem PM's were being used to make judgments to ban members.

The board has lost at least three moderators and an unknown number of members over this issue in recent weeks.  I would suggest starting a topic on the board to discuss the issue without excessive moderation, so the air could be cleared and intent of the owner regarding the presumption of privacy in Private Messaging could be ascertained.  But several attempts by long-time members to do just that have resulted in immediate bans. 

The legality of monitoring the service labeled "Private Messaging" is in question due to the "Presumption of Privacy".  The Terms of Service agreement do not contain a clause which would alert members that Private Messaging is not Private. 

I made an attempt to discuss this issue with the owner prior to filing this report but my e-mails went unanswered.

The thread which the board owner referenced as a defense in another complaint was heavily edited and moderated, shutting down dissent.  Complaints were deleted, posts edited, posters banned, and the thread was locked.  He who controls the flow of information controls the outcome of the argument in his favor.  Caveat Emptor. Or in this case, Member Beware.

This report was posted on Ripoff Report on 9/23/2009 10:34:44 PM and is a permanent record located here: http://www.ripoffreport.com/websites/whenshtf-com/whenshtf-com-admin-owner-mo-d42af.htm.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Re:Get a life Bev

AUTHOR: Whenshtf.com - Port St Lucie (U.S.A.)

The "Super Moderator" who is bitching and moaning here is, as usual, giving one side of the story. She left out the parts how she was under investigation for releasing PRIVATE information from a secure area of the site to another non-staff member she was conspiring with. There IS a clause in the Moderators Code Of Conduct, which states this is a gross violation of the rules. There is also a clause in it stating that during the course of an internal investigation PM's may be read as to ascertain the truth. This girl is clearly floundering, pissed off that she got caught read handed breaking the rules and being punished for it. Her defense when I brought what she had done to her was "You weren't supposed to see it!"...Uh...HELLO...Like I have said in the past, thats like shooting someone to death and telling the judge that the witness wasn't supposed to see you.

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#2 Update By Author

Investigation? You mean nosy invasion of privacy?

AUTHOR: GunsNLipstick - Bradenton (USA)

The site owner made it all sound very sinister.  Investigation.  Conspiracy.  Wow!

There was no conspiracy and there was no investigation.  There are no rules that say a PM can be read to "ascertain the truth".  The rebuttal was one large falsehood from start to finish.

The facts are simple:
1.  He was reading my PRIVATE messages.
2.  He didn't like what I said about the site administrator.

There you have it.  Had my private messages not been read he would never have known that I was not complimentary toward his site admin. 

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#3 Consumer Comment

shady

AUTHOR: James Webb - Rockville Centre (USA)

Explain the specific clause about being allowed to listen in on private investigations, explain who decides when a member is "under investigation", who oversees the investigation, at what point it can be decided that you can listen in on private conversations and where on your website you explain all of this so members know that private messages aren't always private. Also explain the legality of your actions. As for your stupid metaphor about someone witnessing a murder...apples and bowling balls. If someone was illegally tapping someone phones and heard a crime was to be committed that evidence would not be admissable in court. Otherwise warrents wouldnt need to be obtained to tap phones, and the police could operate like your website and listen in on anyone they deem to be "under investigation". Witnessing a murder is not the same as hearing or in this case seeing some communication that is assumed to be private.
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#4 Consumer Comment

Get a life indeed

AUTHOR: Ramjet - Somewhere (U.S.A.)

OMG, it's just an internet forum.  If you don't like the way it's run, drop out and move on.  It's really not that important, Honest!


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