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  • Report: #291320

Complaint Review: PURE - La Weight Loss Center

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  • Submitted: Thursday, December 13, 2007
  • Last Posting: Monday, December 24, 2007
  • Reported By:Williamsville New York
PURE - La Weight Loss Center
Buffalo New York 14221 U.S.A.

PURE- La Weight Loss Center Closing shutting down going out of business cut off ripped off dishonesty Buffalo New York


3Author 2Consumer 3Employee/Owner

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2 weeks ago, I signed up with LA/Pure Weight Loss. This, is the first time that I have lost weight in YEARS. I have tried everything... Jenny Craig, Weight Watchers, Slim Fast, personal trainers, pills, plans, I even had liposuction. It's been a non-stop battle for me -- and, on top of it all, I have a thyroid disease, so, that only makes things HARDER. Then a co-worker suggested I try LA. So, I sucked it up, and gave it a chance. It all cost a small fortune, but, it's been working!!! And, I was thrilled... and then, the bad news hit. When I called the center today, to ask a question about something, I was informed that all the LA/Pure centers, would be closing, immediately, that my counselor's last day was that day, and that the shop would be cutting hours until the doors closed on January 4th. I, am hurt, upset, disappointed, and FURIOUS!!! How in the world could this company allow people to keep signing up, if they knew they were going to be closing?? There's no way they didn't see this coming, my counselor even admitted to me that they had seen the writing on the wall some time ago. So why let people sign up still? That just smacks of fraud to me. I mean, yes, it's true, I have been losing weight, I believe it's a good program!! And I was thrilled... I was hopeful... and for the first time, in years, I thought maybe this was it, I was going to drop some weight, have support, and do well. Now, I'm stuck. I won't have a counselor anymore. I won't have a weekly weigh in anymore. I won't have the supplements anymore. I won't have someone to talk to about my eating habits, and new lifestyle. I won't have what was working and it makes me SICK!! I hate to say this, but people make fun of overweight people, and say we are lazy and don't try... well check this out... I WAS TRYING!! And I was doing good!! So, now what!!?? Really. This is insane, unfair and downright depressing. Now I wonder, where is my money going to go? If anything, I want it back... ALL OF IT. I gave them over $400 -- and I want every penny of it back. I suspect I will never see a cent of it, and that brings tears to my eyes. I feel like a victim, and I feel I was totally taken advantage of... lead along, and used. So, is this it?? Is this how things end? With me being ripped off, ditched and left out in the cold??? This is wrong, wrong, wrong!!!!!!!!!!!!!!!!!!

Buffalonygal
Williamsville, New York
U.S.A.

This report was posted on Ripoff Report on 12/13/2007 1:31:48 PM and is a permanent record located here: http://www.ripoffreport.com/weight-control/pure-la-weight-loss/pure-la-weight-loss-center-cl-fycf2.htm.

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REBUTTALS & REPLIES:
3Author 2Consumer 3Employee/Owner
Updates & Rebuttals

#1 Ex-Employee

Here's what you do

AUTHOR: Bchlover2008 - Los Angeles (U.S.A.)

I am an ex employee of this company and it makes me sick this happened to you. Believe me, the counselor probably didn't know it was going to happen. Some advice: Go to your local news and tell them. This owner is going to try and open up a new business that is more beauty under a different name and is going to run from all of this.

Get your money back by telling them you are going to the media, suing, calling the Better Business Bureau etc. Vahan Karian is the owner, John Bortz in Customer Service can also help. Speak to them, email them, write them and go to your news media. It's the only way we can stop him. He's using your money to live it up in mansions and opening up a new business!
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#2 Consumer Comment

They were wrong to do that

AUTHOR: Dan - Somewhere (U.S.A.)

I think they were completely wrong to let you sign up when they probably knew they were closing. You should definitely get at least most of your $400+ back. They should have at least had a notice on the door informing people of the closure (because I believe it's a chain, unless the whole chain is going under, but I'm not familiar with how these fitness centers work) so they'd stop in their tracks. Good luck with getting your money back.
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#3 Ex-Employee

We really didn't know

AUTHOR: Weightlossqueen - Maywood (U.S.A.)

I just lost my job from Pure. Please trust me when I tell you no one knew the company was closing except the owner himself. I am totally sick for the people who just signed up. It saddens me that the owners continued to let people sign up when they must have seen the writing on the wall. And even up until the last minute, he used his employees as a pawn in his evil empire to squeeze the last few cents he could out of people. It is sickening.
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#4 Ex-Employee

I'm So Sorry

AUTHOR: Toledo Girl - Toledo (U.S.A.)

I am so sorry that you have been so inconvienced...I lost my job.
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#5 Update By Author

Give me a break...

AUTHOR: Buffalonygal - Williamsville (U.S.A.)

Don't try making me feel bad ... I'm sorry you lost your job and all but that's not MY RESPONSIBILITY. I have almost $1000 in bars and weeks coming to me that I will probably NEVER SEE... I have a right to complain about LA Weight Loss. They are SCAM ARTISTS and should be SUED!!!
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#6 Update By Author

To the ex-employee:

AUTHOR: Buffalonygal - Williamsville (U.S.A.)

So you lost your job. What does that have to do with the customer? NOTHING!!!!!! She lost a lot of money, and was ripped off... this isn't about your job.
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#7 Consumer Comment

Contact AG

AUTHOR: Robert - Buffalo (U.S.A.)

You certainly are entitled to a refund of monies paid for future services, but not the services you have already used. I don't know what plans they have, but let's say you paid in advance up to March 2008, you're entitled to a refund of the advanced fees from the date that they closed the facility.

Since you're around the corner so to speak, go to the NYS Attorney General website and file an on line complaint.

****It is very important that you make a written demand for any refund you think you're entitled to. Simply making a complaint or filing a civil suit isn't going to help you unless you make a demand for a refund. The AG office and small claims will ask you if you did - if you didn't, they will tell you to come back after you do.

You should send a written demand for a refund to their Corporate HQ and send it certified, return receipt requested. I would give them 10 busines days (2 weeks) to provide your refund. If no refund is forthcoming, file a complaint with the AF, the FTC and take a drive to downtown Buffalo and file a small claims against them and the OWNER.

Good luck.
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