Report: #371049

Complaint Review: Easy Weight Loss Tea - Wu Yi Tea - Vasilissis Freiderikis - Green Tea 1000

Submitted: Monday, September 08, 2008
Last Posting: Tuesday, August 04, 2009
Reported By: — Houston Texas

Easy Weight Loss Tea - Wu Yi Tea - Vasilissis Freiderikis - Green Tea 1000

33, 1st Floor P.L. 1066, Nicosia, Cyprus U.S.A.

Phone: 877-331-3567
Web:
Category: Weightloss Programs

Easy Weight Loss Tea - Wu Yi Tea - Vasilissis Freiderikis Freiderikis Or Green Tea 1000 I was scammed. Free trial and you'll get scammed for $89.31. Everyone I have talked to doesn't or haven't heard of each other. BEWARE P.L. 1066, Nicosia, Cyprus

1Author 0Consumer 1Employee/Owner

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8/8/2008 I order a free trial of Wu Yi Tea from this website and I discovered that my account was hit for $89.31.

I have made several phone calls and have discovered it was a scam. Because when I was billed it was under Greentea 1000 and their # is 877-331-3567. I tried to contact them but was unsuccessful but will try again tomorrow 8/9/2008.

Jan
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 9/8/2008 8:41:58 PM and is a permanent record located here: http://www.ripoffreport.com/weightloss-programs/easy-weight-loss-tea/easy-weight-loss-tea-wu-yi-t-d7cwd.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

Hello

AUTHOR: Shalyn R. - Las Vegas (U.S.A.)

SUBMITTED: Tuesday, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,