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  • Report: #337010

Complaint Review: Living Lean

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  • Submitted: Wednesday, June 04, 2008
  • Last Posting: Tuesday, August 04, 2009
  • Reported By: — west hills California
Living Lean
2949 Garnet Ave. San Diego California 92109 U.S.A.

Living Lean They are attached to Wu-Yi Source and automatically bill even though nothing was ordered San Diego, California


1Author 0Consumer 1Employee/Owner

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Living Lean is a scam ,they have attached themselves to Wu-Yi Source and add a monthly fee you are unaware of. The Wu-Yi Source website states that to cancel any and all services call their number, which I did. They told me there would be no further charges. It was all a scam to get my credit card number. There continued to be monthly service fees for nothing.

Joanna
west hills, California
U.S.A.

This report was posted on Ripoff Report on 6/4/2008 8:56:09 AM and is a permanent record located here: http://www.ripoffreport.com/weightloss-programs/living-lean/living-lean-they-are-attached-d554f.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Hello

AUTHOR: Shalyn R. - Las Vegas (U.S.A.)

SUBMITTED: Tuesday, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,
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