premier fitness Breach of Contract, and they won't let me out of it!! Oshawa, Ontario

I signed up for prsonal training sessions on July 19th, 2011.  I have a hectic schedule and asked if they would be able to accomodate for it.  They said yes.  I did not receive any sessions for 3 weeks.  I went in weekly, and they just toid me that they would call me, and they had the perfect trainer for me.  I was assigned 3 or 4 different trainers.  All of which cancelled on me at the last minute, or did not show up for scheduled sessions and did not notify me.

After over a month, I still had received no sessions.  At this point I'm frustrated.  I want to cancel my account. On or about August 23rd, I had called them.  I went in once a week prior to this to speak with them.  I told them when I called that I wanted to cancel.  They said I could not, because I only had ten days in my contract where I could cancel.  It had been over a month, and I had paid 321$ with nothing to show for.  They refuse to cancel my contract, or respond to my phone calls or emails.  I was told by the manager of the gym, Sam, and another man, Ken, that it was possible to cancel, and they made me sign a form.  I called head office, and three weeks later, they still had not received any forms from the gym, and they just tell me I'm unable to cancel my account and if I don't pay, it will go to collections.

This is absurd!! Had I known that after a month of payments, that I would not be receiving services, I would have cancelled within the ten days!! I want out of this contract, and I want nothing to do with that company!  They are horrible, and obviously lack professionalism and diligance.