• Report: #491628

Complaint Review: Merchant Affiliate Network

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  • Submitted: Tuesday, September 08, 2009
  • Last Posting: Friday, January 13, 2012
  • Reported By: Marguerite — Cottonwood Arizona USA
Merchant Affiliate Network
3115 Old Highway 41 Kennesaw Georgia 30144-1125 United States of America

Merchant Affiliate Network (Fun Clicks Emall) More than a year and no income from my $499.00 investment! These people are masterful con artists! Kennesaw Georgia


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I paid $499.00 to receive my own web site "emall" that sells products of various companies. M.A.N. does all of the work for you. Each person who pays for their own web site like I did gets the same exact web site only with a different web address.

The two salesmen I talked with on the phone made me big promises of creating wealth for myself with this business and said I should be able to make at least $1,000 a month. They said the company was very successful, etc, etc.

I started this business in February of 2008. It is now September of 2009, and I have not yet made one single cent from this business.

They have you talk to your personal "coach" on the phone every week to keep you informed and answer any questions. The coach I had always sounded very sweet and honest and always had some new excuses why I was not yet making any money. She urged me to continue on with it and keep calling in every week.

Because everyone at this company sounded so nice over the phone and seemed to be so honest, and because the web site looked legitimate and professionally done, and because they gave me a very professional looking notebook of information when I first signed up, I kept on with this business for all of this time. I also was believing in all of their excuses why I wasn't yet making any money.

I recently began to "wake up" and realize that I was never going to make any money and that I had been conned, big time.

They usually told me, and showed on my back office, that around 30 people had clicked on my web site during the previous month. Lately they are telling me 70 people clicked on my web site. What woke me up was when I realized that if you multiply 30 people a month times 12 months, that's 360 people a year clicking on my web site store and none of them bought any products. This is just incredulous to believe that not one person ever bought anything out of all those people over all that time period.

My suspicion is that the back office reports of clicks are either completely phony reports, or they are accurate about the clicks, but are not showing that some of these people bought some products from my site and so therefore this company must be pocketing all of the money that my web site made over the last year!

They always have some sort of excuse why there are no sales, anywhere from well, it's been slow lately, to well, we revamped the look and content of your web site so this should help, to well, we were having some technical problems and have revamped the back office and this should help, et al. If you read the othe ripoff reports on this web site you will see that the company offers excuses and they try to make themselves look so accomodating and so honest.

What the company does when anyone files a complaint with the BBB or on sites like this one is, the company acts like the customer "just cannot be satisfied" and like the customer is just crazy and complaining about nothing. They also make themselves look so honest and so accomodating by giving the customer a refund and trying to work things out with them. This is all just more con artist stuff to get themselves out of lawsuits and to keep the BBB in the dark about how dishonest they are.

If their business is so slow that no one is making any money off of their personal emall web sites, then why doesn't this company admit that their business has failed and close their doors? Because conning people into giving them $499.00 is keeping them in business; and perhaps, they are also stealing money from those who signed up with them by pocketing all of their web sites' profits instead of giving it to the owners of those personal web sites (I cannot prove this, but it's either one of two possibilities:  either the reports of clicks on your web site are phoney reports, or they are accurate and if they are accurate, where are the profits, since at least one person who clicked on the site within a year's time should have bought something!! Geez.)

And just because I kept hanging onto this business for a year and talking to my coach every week, this does not prove that this company is honest, it just proves that I got major conned by a very sweet-talking coach and sweet-talking con artist salesmen. I really thought that their business was just not making it due to a down economy until a friend of mine pointed out to me that after all this time and all those clicks someone would have bought something.

There have been two complaints so far on this company on your web site; 12 complaints on this company through the BBB web site; and 1 complaint on another consumer ripoff web site. And now my complaint. I want people to be warned about this business, and I really want to see this company put out of business and jailed for fraud!

This report was posted on Ripoff Report on 9/8/2009 9:33:42 AM and is a permanent record located here: http://www.ripoffreport.com/work-at-home-business/merchant-affiliate-n/merchant-affiliate-network-fu-d3e46.htm.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Owner of Company

Margaret or M

AUTHOR: Nancy Tidwell - Kennesaw (USA)



One thing that Margaret and M are forgetting is the only
product purchased from us was a website.  They did not purchase any
advertising.  I have a copy of the invoice which will state this.  As
far as a guarantee for making money, that does not exist.  We tell our
clients up front and on a recorded phone call that this is not a get rich quick
program, those do not exist.  You are looking at a good 60 to 90 day's
before you start to see anything happen.  Secondly, we tell you that our
company, nor can any company out there guarantee you a sale.  If they do,
run the other way.  We will however, guarantee our advertising. 
Again, this client did not purchase advertising from us.  I would also
invite anyone that reads this to call in and listen to the recording for
yourself.  We tell all of our clients up front that the phone call is
being recorded.

We tried to call and explain to the client about the advertising and let her
listen to the recording just to make sure she didn't have us confused with
another company.  This does happen sometimes.  She then put M on the
phone.  M is her business adviser.  We tried to explain to M about
the advertising and let her listen to the recording but she was having none of
that.  She yelled and and would not have a civilized conversation so we
could come to a meeting of the minds. 

As for the coaches that work here.  They report what they see.  We do
not sugar coat it.  If you are not making any money it could be because
you don't have any advertising or you may not be following the program such as
creating a niche` or calling in like they should or doing any blogging on their
site.  We try to encourage all of this.  Being unique is a must for a
successful website.  For Margarete to get hit's and click reported on her
back office is wonderful again, since she purchased no advertising.  I
really feel that if Marla would have given us the opportunity to explain that
to her, she would have understood.

We report to the B.B.B. on any complaint we get.  We report
truthfully.  It is the B.B.B. that titles it as such.  It was not us
that said the client "just cannot be satisfied" this is actually the
conclusion the B.B.B. comes up with once reviewing both sides.  Again, we
document very well.  I guess the client was unwilling to work with the
B.B.B. to get a good result from them like they were unwilling to work with us
in helping them understand what they contracted us for.

As for our honesty, I don't know how we can make it any clearer.  We will
let you know up front of all cost's.  We will be honest in telling you we
cannot guarantee sales and we will record the phone call.  We send you a contract to sign with all of
this in writing as well.  We also offer a 100% satisfaction guarantee to
any client that follows our program and recommendations and is still not
happy. 

Thank you for giving us a chance to shed light on this complaint.  It is
always better when making a decision about company, to hear what they can do
and what they cannot do for you.  I feel if you contract with our company,
you will not be disappointed with the outcome as long as you follow the
program.



Kind regards,



The Merchant Affiliate Network Team.



P.S. I do feel that the complaint is slanderous and should be reviewed by
author




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