National Shopping Service Cheated me out of money! Rocklin, California

It is unfortunate that unvetted, retaliatory attempts to besmirch a long-standing quality company’s reputation can be posted on the Internet without fact basis and fraught with omission.

We do not charge to become a mystery shopper for our company.

This individual’s disgruntled statements are exceptionally disturbing due to the fact that extensive guidelines were provided, including pictures of what was mandated in order to be paid – a precise, inflexible mandate from our Client.

Omitted from this individual’s disparaging remarks was the fact that we made several attempts to have the project re-done as well as our offer to reimburse the individual for their additional purchase.  Our offer to find a solution was met with silence and rejection.

Crystal Fonger

National Shopping Service

cfonger@nationalshoppingservice.com

800-800-2704

It is true that NSS doesn't charge to be a mystery shopper but my assignment required to purchase a large pizza in order to complete the assignment. They wanted pictures which I took EXACTLY per instructions only to have NSS say they aren't acceptable!!!  I wish there would've been a way for someone from NSS to have been with me when I took the photos to see that they were indeed taken per instructions.

Let me make it clear that NSS has NOT offered to reimburse me for the money I spent on the pizza. At this point I don't care about being paid the $10 for the assignment but at least do the right thing and reimburse me for the pizza!

The ONLY contact they have attempted with me was a message on my voice mail about trying to do the assignment again.....ARE YOU KIDDING ME? Do they really think I would pay for ANOTHER crappy pizza just to have them say the pics aren't good either!

If NSS wants to make this right then PAY ME BACK for the money spent on that nasty tasting pizza.