September 25th, 2008
On July 2nd, 2008 I got this email allegedly from "GOOGLE" saying you could work for Google and they will send you "the package" with all the instruction and positions available for only $1.95, so I signed up for it and my card was charged in that amount.
When I got my credit card statement that month, there was a charge of $39.85 for "ONLINE BIZ 800-749-3304 AZ" on July 16th and for some reason I thought it was something else I bought online, so I didn't pay attention to it.
My next statement was normal, but when I got the last one today, there were two other charges for the same amount of $39.85, so I called the bank immediately.
The people from the bank told me I had to have the charges reversed by the Online company, so the guy from the bank gave me the company name and phone number (which by the way, IT IS NOT THE SAME LISTED ON THE EMAIL THEY SEND YOU NOR THE ONE ON THE C.CARD STATEMENT and I guess that is why I was able to speak to someone instead of an answering machine, which from what I read, is what most of the people complaining has gone through.
The phone number is 1-866-417-6350 and there is a guy answering. I forgot the name he gave me. We discussed the matter for a very long time. Very frustrating, he didn't seem to care at all and had this ironic tone on his voice.
He said I agreed to the charges, so they were non-refundable and end of story, it was my fault, not his and next time I should read terms and conditions better and that I should check my credit card statement more often. I asked for a supervisor, but I believe it was the same guy the two times.
Very rude man, kept cutting me off while I was talking, saying that I was yelling at him, when I had no reason to it, as I SHOULD HAVE KNOWN THAT IT WAS A FREE TRIAL, NOT A ONE TIME FEE and if I didn't cancel the service within 14 days, I will be CHARGED THE SAME AMOUNT MONTHLY FOREVER. On that website, which it doesn't exist and I do not recall the name, never said that it was a trial.
I explained him I work hard for my money and what they were doing is a RIPOFF, a SCAM. He said "lady, we help people to make more money", but what they really do is steal our money!! All they do is that, get customers like me and who know how many more, that believe is an official GOOGLE type of deal and if it said $1.95, that is what you will be charged, but it is not really that way and then they won't pay you back. He said when I signed up I agreed to the terms & Conditions, therefore they weren't stealing from me or anyone.
Anyways, the conversation with him was too long and useless, to write it all down and he wasn't going to help me. He said they will reverse the last charge and that was all he would do, but from what I read in other posts, that doesn't happen and the charges get even higher.
I called my bank again and they said even if we agreed to the charges, it is still fraud and we can still dispute the charges in the event they keep trying to bill me. The lady told me to keep the confirmation number I got from the guy, as a proof that I canceled the service and if they try to charge me again, they will dispute it right away as well as all the charges.
I work really hard for my money and I am not going to give it away to some asshole trying to be a smart ass. Get a job and work for your money as we all do. Don't steel!
I am going to go as further as I can with this. I will get my money back some how and I will track them down. I'll do my best to get him or them in jail and they will pay for all of us going through this frustration. People like this should not exist. Any helpful information is much appreciated.
Regards,
Maria
Fort Lauderdale, Florida
U.S.A.