Rip-off Report Investigation:Editor's UPDATE: Positive Rating and Recognition has been given to
Thrive Learning gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service and training.
Thrive Learning pledges to resolve complaints and address representative issues. Rip-off Report interviewed company executives and found that Thrive Learning is committed to resolving complaints quickly and doing everything possible to satisfy its clients. They also take appropriate action against any of its consultants who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most companies would never commit themselves like Thrive Learning has. Read our investigative Report and Thrive Learning's commitment to 100% consumer satisfaction.
Thrive Learning has also started a "Follow up" program. Notes and assignments are added to clients dashboard after key conversation to make sure that clients understand the principals and assignments covered. This will give their clients a chance to follow up on assignments and also allows feedback on the information that is covered as well as the presenter of the information. Thanks to the feedback from clients, Thrive Learning has made changes to the information presented and is currently training their staff on how to be more effective. All businesses will make mistakes, no matter how big or small they are.. how those businesses take care of those mistakes is what separates good businesses from bad businesses.
Read more about Thrive Learning's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
Thrive Learning Institute / Diverse Marketing, LLC Thrive Learning Institute / Diverse Marketing LLC will not refund my money or return phone calls. Murray Utah
I was contacted by a man named Ryan Morgan with Diverse Marketing, LLC back in late July. He claimed to be contacting me on behalf of the Rich Jerk website and offering a home-based Internet business coaching/training program through the Thrive Learning Institute.
We talked for a while and I eventually agreed to purchase the program. I was told at the time of purchase that if I decided to cancel the program, I could send a written letter to Diverse Marketing, postmarked within 3 business days of the date of purchase, and receive a full refund. I agreed to this.
Two days later, I was having second thoughts about the program. I let Mr. Morgan know that I was cancelling, wrote out a letter and mailed it that same day with a USPS delivery confirmation tracking number.
I received confirmation that the letter had been delivered three days later, and immediate contacted Mr. Morgan and their customer service department for the status of my refund. Neither call was returned. I have tried contacting the company multiple times in the last 3 weeks, but none of my calls are ever returned. E-mails to customer service are not responded to.
It has been 3 weeks now and my money has still not been refunded! This company clearly does not wish to honor their own contracts.
Thomas
Omaha, Nebraska
U.S.A.
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
