Report: fastblogincome

Reported By: TCL (state college Pennsylvania)

United States of America

fastblogincome - homejobwithgoogle.com unauthorized charges Internet

*UPDATE by author... Not True

2Author 0Consumer 1Employee

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fastblogincome

Internet Internet
United States of America
Phone: 8772047404
Web Address: http://www.fastblogincome.com

Category: Work at Home

Submitted: Monday, November 16, 2009

Last posting: Wednesday, December 02, 2009

On 11/13/2009 I signed up for a subscription that I saw on the internet what caught my eye was that they stated you could work at home for Google that's how they get you using google. It stated that all I had to pay was $2.97 and I would up and running with all the instructions to run this business from home. I kinda knew I was had when the first videos was by some guy who look totally unprofessional he said he his name was Christopher Eddy. Well to my surprise there was a charge on my card for $74.97 I am now in the process of working with my bank to get my money back. I have also contacted the FTC. I am so upset that I was fooled. But we must bring this man down I am sure the guy on the video is the mastermind in all this. Any suggestions would be greatly appreciated.

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2Author 0Consumer 1Employee

Employee

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Clarification of Program

Fast Blog Income - Leadgate (United States of America)

SUBMITTED: Tuesday, December 01, 2009 POSTED: Tuesday, December 01, 2009

Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am – 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the “Terms” of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive “The Money Making Kit”, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service. All these costs are clearly noted in the “Terms and Disclosures” on the page. The terms on the page are as follows: “By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com”.

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the “Terms” before their account can be established. There is a check box that must be toggled to “YES” which reads, “Yes, I want the Google Startup Kit and agree to the terms.” In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast

Update By Author

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Not True

Toplinevacations - state college (United States of America)

SUBMITTED: Tuesday, December 01, 2009 POSTED: Wednesday, December 02, 2009

Well I ordered this product on the 13th of November 2009 and called to cancel on the 16th of November 2009; if I am not mistaken that is 3 days. No one answered the phone and I called 11 times on the 16th of November 2009 and sent 2 emails from the 1st email that was sent on the 16th of November 2009 I received this Out Of Office response:

"Thank you for contacting the Fast Blog Income customer service center, your business is very important to us. Please allow 1-2 business days for a response to your inquiry. Please note that NO cancellation requests will be accepted through e-mail. If you would like to cancel your account or for immediate support, please call customer support at (877) 204-7404.

Our customer service hours are Monday through Friday, 7am to 7pm PST, and Saturday from 8am-4pm PST.

Sincerely,

Fast Blog Support Team
(877) 204-7404"

After that response is when I started calling I even left a message from 1 # I was given still all on the 16th of November 2009 3 days later.

After calling the 11 times I emailed again csfastblog@fastblogincome.com and no response.

So there... I have proof of all of this.