• Report: #487935

Complaint Review: GEICO

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  • Submitted: Monday, August 31, 2009
  • Last Posting: Saturday, January 16, 2010
  • Reported By: Ex-employee — Virginia Beach Virginia USA
GEICO
5260 Western Avenue Chevy Chase Maryland 20815 United States of America

GEICO GEICO Uses Psycological Techniques On Its Employees Chevy Chase, Maryland

*UPDATE by author: geico only cares about the bottom line


2Author 1Consumer 1Employee/Owner

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Many victims of psychological harassment suffer from physical ailments, irritability, anxiety, nervousness, insomnia, stress, fatigue, depressive states, burn outs, and in some cases suicide. Many are unable to continue working and suffer financial loss. In some cases the causes are over work, unrealistic work demands, withholding information and resources, arbitrary removal of responsibilities, public humiliation, consistent over time, lack of professional autonomy, favoritism and nepotism, excessive competitive work environment, disorganized working conditions, ambiguous tasks or contradictory tasks, tasks that are deprived of purpose, constant threats of dismissal, leadership styles, lack of communication, and intimidation. Violence has different forms: Physical and Psychological. Many safe guards have been put in place to prevent physical violence in our society but few if any exist to prevent psychological violence. Psychological Harassment has many forms: the most common being verbal abuse. Some tactics aim at trying to humiliate or weaken the morale of individuals or groups. Mobbing also referred to by some as Bullying, psychological terrorism, and organizational violence is described as a collective form of psychological violence in which many individuals unite to persecute an individual by making constant negative remarks, repeated criticism or sarcasm, intimidation, threats, insinuations, try to humiliate, circulate false information concerning the individual, and to socially isolate the individual. Mobbing is a way of destroying a person without using any physical means, a psychological war of nerves with wear the individual out tactics. A group attacks an individual's dignity, integrity, self-image, self-confidence, self-esteem, place in doubt of competence, threaten their careers, and means of subsistence. One method used to induce distress or suffering in a person is by systematically isolating them from their peers. After a few months some victims can suffer from psychiatric difficulties such as paranoia, chronic fatigue, loss of self-esteem and self-confidence, and depression. "A tactic that is sometimes used, to break a person down psychologically and physically, is to induce as much stress as possible for a long period of time." This tactic is often used to cause macromineral deficiencies and acid-base disorders in the victim. One tactic is to attack or upset, emotional or mood change, the victim early in the day or morning. This can set the mood or have a lasting effect through out the day. (see Negative Conditioning) Another tactic is to attack or upset the victim late in the work day on Fridays just before a restful weekend. This has the effect of causing the victim to think or worry, anxiety, about the attack or event through out the weekend.

This report was posted on Ripoff Report on 8/31/2009 4:35:24 PM and is a permanent record located here: http://www.ripoffreport.com/work-place-bullies/geico/geico-geico-uses-psycological-274f3.htm.

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REBUTTALS & REPLIES:
2Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1

I Agree

AUTHOR: Ex-employee - Tuscon (USA)

GEICO is an evil and greedy company that hides behind its innocent mascot on TV ads. Go to jobvent and type in GEICO insurance. Just like on this website, they will make false postings and they have 2 individuals that go by "Dels"  and "Claim #" to respond to everything and to make GEICO out that it is a better company than it is.

To all the claimants that felt ganged up on ripoffreport.com for voicing an opinion, think about it. What current employee or GEICO customer would constantly monitor this website and badmouth the person who posts on here? I like my insurance company (it isn't GEICO) and I don't follow what other people say about it. And I can guarantee the typical GEICO employee that sits in a cubicle on wearing headset isn't going to spend their free time monitoring what people say on ripoffreport.com.


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#2 Consumer Comment

I AGREE ALSO

AUTHOR: Abused from woodbury, ny - Woodbury (U.S.A.)

If you look at "do you want to know the truth about Geico? "  would I be correct in thinking that I encountered the two Geico people that you described ?

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#3 Update By Author

GEICO Only Cares About The Bottom Line

AUTHOR: Ex-employee - Woodbury (USA)

I'm sure GEICO has more than 2 individuals at corporate trying to do damage control on the worldwide web. They like to use fear and intimidation, or they will just blow you off. Doesn't matter if you are a claimant or an employee. Never anything bad in the media about GEICO, thanks to the owner being one of the richest men in the world. Try switching to Allstate, or another company, to be get rid of this evil monkey off your back.
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#4 Employee

Wiki Cut and Paste?

AUTHOR: bellasd - (United States of America)

Did you have any specific examples of these things?

It seems to me that being an "ex-employee" you may have had issues meeting the agressive customer service quality goals or the efficiency goals GEICO has set for it's agents.

GEICO's service job is not an easy job; it's not for everyone. Appropriately, our agents are well compensated for meeting and exceeding these goals. (Most do, BTW.)

GEICO offers profit sharing, comprehensive benefits and job security (they NEVER lay off) in a uncertain time. But you know this, that's why you took the job in the first place, correct? That and the more-than-fair starting wage you got, even while GEICO was paying to get you licensed (most companies don't pay for this, either) and training you? Where else can someone with a HS diploma make that kind of money, right? But nothing worth anything is easy.

EVERY job requirement can be backed up by a reason, or more often a hard statistic or state insurance law. GEICO constantly reviews it's handling practices to improve them. WHy would a company pay an employee to waste it's time by requiring them to perform "ambiguous tasks or contradictory tasks, tasks that are deprived of purpose"? The company would be in the weeds, my friend.

As an employee, not a representative or a part of management I can tell you It's not an easy job and we do get constant "crticism" (coaching to keep us up on how to adhere to state guidelines that change all of the time and suggestions to help meet our goals) some people can't take this on the daily. Those people should probably look for a job that works better for them.

 


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