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Report: #1206414

Complaint Review: Accessory Bargains - Internet

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  • Reported By: Julie — Arlington Texas
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  • Accessory Bargains Internet USA

Accessory Bargains Counterfeit: The Christmas Present That Wasn't! Brooklyn, NY Internet

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I ordered a LifeProof phone case for i-phone 5 from AccessoryBargains.com for my daughter for Christmas.  The website indicated it was a genuine LifeProof case, not a generic case.  I paid extra for expedited shipping to ensure it would arrive before Christmas.  Accessory Bargains sent me an email with tracking information, which indicated the item was shipped on December 19th.  Days went by, and the phone case still hadn't arrived.  I emailed the company and got no reply.  I tried to call the company, but the only phone number I could find anywhere was for Corporate Accounts.

Christmas and New Year's came and went.  I emailed Accessor Bargains again, asking for a refund of my money, since the phone case was never received.  This time I got a reply, telling me my order was being shipped that day.  It arrived a couple days later, but as soon as I opened the package, I knew it was a conterfeit.  The plastic phone case was simply thrown into a plain manila envelope (NOT padded or anything), it looked cheap, and there was no packaging or product information / paperwork included.

I emailed Accessory Bargains again, telling them I was not satisfied with the phone case and that it appears to be a counterfeit.  I told them I wanted to return the phone case and get my money back.  No reply.  A week later I sent another email, thelling them to either:  provide proof of the product's authenticity (product paperwork / warranty / registration info) OR to refund my purchase price of $45.94.  I have not heard from them again.

Clearly, the products sold by Accessory Bargains ARE NO BARGAIN. I was ripped off.  DO NOT ORDER FROM THIS COMPANY.  It is nearly impossible to contact them, and you have no recourse if not satisfied with the merchandise.  I suspect that most, if not all, items sold by this company are counterfeit.  This company needs to be shut down!!! 

This report was posted on Ripoff Report on 02/03/2015 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/accessory-bargains/internet/accessory-bargains-counterfeit-the-christmas-present-that-wasnt-brooklyn-ny-internet-1206414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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