applianceconnections.com damaged appliance Brooklyn New York

ON the 14th of FEb.2018 we received an appiance from Appilance Connection,delived by FedEx. Box had no damange but when we opened box fron of under cabit hod was bent and split open. Called AAppliance s Connection and was told to take pictues of all sides of box labels etc, Take pictures of appliance in and out and send them to claims person.

Followed all requests and called them back on the 16th of Feb. and was told that they had everything and were filling a calaim with the shipper. I called 4 other time as I had not heard form tehm,a nd wst told that they were still waitting for the carrier to tell them when they would pick up the appliance. the 27th of Feb. I called FedEX and talkted to a rep. who tracked the pacage and told me they had never recied a claim form Appliances connection. I then called the Appliances Conneection and asked how my claim was going. I was told he would have to call me back because every one in FedEX was having a big meeting till 3PM. I then told him my news that I didn't think it would matter since his company had never filled a clainn, he hung up on me.