ASAP Motors Lied about warranty, shipping, time frames, makes excuses,very dishonest Houston Texas

...get together and write the Attourney General, we can get a class act law suit against them. I have sent an entire packet to them about a month ago and havent heard anything. I believe we have to wait at least 90 days after you file to hear something....Just to add to my report ASAP finally sent me another motor to replace the one that was damaged when i recived it, and this one too has problems, the oil pan leaks and we havent even started it up yet. So i still am unresolved with them. Dan see if you can get a refund NOw since you havent recieved the motor yet and go with another company.

I wish I had seen this site sooner, as I paid for a motor I have yet to see. But I'll give it some more time and will have the garage fully inspect it before it goes in, and afterwards.

But my questions are these -
Has anyone had a successful law suit against ASAP Motors?
What is the status of those complaints to the various AG offices?

I want to follow all this in case I end up with the same problems as those explained on here.

Sir no one stated you were not within the warranty timeframe, you voided your warranty by returning a unit with melted heat tabs if you will refer to the warranty of any company that sells motors melted heat tabs is a voided warranty regardless of timeframe. But as I stated we did dispose of your non warranty motor in error. As stated previously "Anthony" doesnt know anything about our company and so far has fabricated a bunch of information. I can not help what people chose to belive or say for that matter but it does not make it the truth.

Anthony knows a lil toooo much about you, kinda scary isnt it?! And for your info, my motor did have a 90 day warranty which you provide upon purchase and i bought an extended warranty from you for an extra $199. Check my reciepts dated November 11th, 2005. Larry Smith (Cove Auto Repair). You will be proven a liar again.

Ive been here for 8 years and I have never had anyone named "Anthony" work here, and none of the information "Anthony" has stated is true. As for the customer: Elvin threw your motor in the core ben and it was picked up by the core company for disposal if I were dishonest as you state I would have told you tuff luck! Instead I knew we owed you a motor even though the one you returned had no warranty, I did the rite thing and sent you another motor. Im sorry you cant see that. But we will not be paying the labor as the motor you sent did not have a warranty on it to begin with. We as a good company stood up and did the correct thing,you as a customer should recognize that.

Anthony why dont you stop lying and hiding behind a false name, and making untrue statements. Or do you just not have anything to do? Business alittle slow?

Amazing that she doesn't remember me. Well not so, since she will forget that she sent you a junked out unit an hour after she just talked to you & head your complaint. I guess that is to be expected since she talks to a great number of people and I'd guess 90% of them are compaining about a POS they received for their hard earned dollars. And if I never worked there, how would I know of Scott, Brian, John, David, Gary, Jason, Steve - good ole Steve, Kay, Armando, Miguel, oh and that guy that took my place, sorry I forgot his name, and what was that old driver's name?

Oh well, yea and how would I remember a particular story when Jason and David were trying to screw some guy out of his warranty because HE sent the motor back himself, or that Jason really didn't have any of those Honda SWAPS (what a joke) to sell in the warehouse, but that he was trying to get them from some chinese guy, but STILL selling them anyways. Orrr that basically this place was ripping people off left and right. What a joke Dina. It is too bad that so many people get jacked for their money by your company while you are (were? prob upgraded by now) driving a BRAND NEW SHINY BLACK LEXUS SUV!! Pathetic and I hope the karma comes back to you and ASAPripoff gets shut down.

Amazing that she doesn't remember me. Well not so, since she will forget that she sent you a junked out unit an hour after she just talked to you & head your complaint. I guess that is to be expected since she talks to a great number of people and I'd guess 90% of them are compaining about a POS they received for their hard earned dollars. And if I never worked there, how would I know of Scott, Brian, John, David, Gary, Jason, Steve - good ole Steve, Kay, Armando, Miguel, oh and that guy that took my place, sorry I forgot his name, and what was that old driver's name?

Oh well, yea and how would I remember a particular story when Jason and David were trying to screw some guy out of his warranty because HE sent the motor back himself, or that Jason really didn't have any of those Honda SWAPS (what a joke) to sell in the warehouse, but that he was trying to get them from some chinese guy, but STILL selling them anyways. Orrr that basically this place was ripping people off left and right. What a joke Dina. It is too bad that so many people get jacked for their money by your company while you are (were? prob upgraded by now) driving a BRAND NEW SHINY BLACK LEXUS SUV!! Pathetic and I hope the karma comes back to you and ASAPripoff gets shut down.

Amazing that she doesn't remember me. Well not so, since she will forget that she sent you a junked out unit an hour after she just talked to you & head your complaint. I guess that is to be expected since she talks to a great number of people and I'd guess 90% of them are compaining about a POS they received for their hard earned dollars. And if I never worked there, how would I know of Scott, Brian, John, David, Gary, Jason, Steve - good ole Steve, Kay, Armando, Miguel, oh and that guy that took my place, sorry I forgot his name, and what was that old driver's name?

Oh well, yea and how would I remember a particular story when Jason and David were trying to screw some guy out of his warranty because HE sent the motor back himself, or that Jason really didn't have any of those Honda SWAPS (what a joke) to sell in the warehouse, but that he was trying to get them from some chinese guy, but STILL selling them anyways. Orrr that basically this place was ripping people off left and right. What a joke Dina. It is too bad that so many people get jacked for their money by your company while you are (were? prob upgraded by now) driving a BRAND NEW SHINY BLACK LEXUS SUV!! Pathetic and I hope the karma comes back to you and ASAPripoff gets shut down.

Amazing that she doesn't remember me. Well not so, since she will forget that she sent you a junked out unit an hour after she just talked to you & head your complaint. I guess that is to be expected since she talks to a great number of people and I'd guess 90% of them are compaining about a POS they received for their hard earned dollars. And if I never worked there, how would I know of Scott, Brian, John, David, Gary, Jason, Steve - good ole Steve, Kay, Armando, Miguel, oh and that guy that took my place, sorry I forgot his name, and what was that old driver's name?

Oh well, yea and how would I remember a particular story when Jason and David were trying to screw some guy out of his warranty because HE sent the motor back himself, or that Jason really didn't have any of those Honda SWAPS (what a joke) to sell in the warehouse, but that he was trying to get them from some chinese guy, but STILL selling them anyways. Orrr that basically this place was ripping people off left and right. What a joke Dina. It is too bad that so many people get jacked for their money by your company while you are (were? prob upgraded by now) driving a BRAND NEW SHINY BLACK LEXUS SUV!! Pathetic and I hope the karma comes back to you and ASAPripoff gets shut down.

Also Dina if you read my whole letter you would see that my first complaint was that upon installation the motor chattered from the get go. i contacted you guys that day i recieved my truck from my mechanic. It took almost two weeks to get the right paper work from you which allowed me to put 29 miles on the motor.

I work 3 miles from home, what do you consider a extended period of time, the radiator and thermostat were new. The coldest week in November is when the truck was completed...There is NO way I overheated that motor. Like i said it chattered as soon as i recieved it from you. If Anthony doesnt exist why did he call you an angel? Sounds like a compliment to me. Should i also question the truth about that. Do you remember me making the offer to you to keep my $199 for the warranty as long as you pay the frieght on the damaged motor. I was willing to take a loss and you would not help me out. Doesnt sound angelic to me......

Well, Dina in response to your rebuttal...I did call you just 4 days ago and asked if you could give me an update as to where my motor was, you told me you had no idea and that the warranty manager would be able to get my paper work faster. So you forwarded my call to him and finally i have a motor.

But guess what, you and i talked the first week in January to return the motor you say i damaged..Some how you guy have LOST that motor and sent me another one, but w/ no warranty, i dont even think that is anywhere in the warranty agreement that such a thing could even happen. Did you guys fire Elvin or did he quit because his conscience wouldnt let him work for such a company anymore. Did you guys actually lose a whole motor or did you accidently resell it to another unsuspecting buyer.

Dina i have heard all of ASAP's excuses and reasons and the fact remains, you guys are ripping people off. I hope you dont think that just because you finally sent me another motor that i am outta your hair...you guys still owe me the rest of my warranty, which is paying my mechanic $35 an hour for reinstalling this mystery motor you guys have come up with. i been dealing with you since november 11th and i just recieved SOME of what is owed to me now on the 13th of March. More to come upon completion of the install.....

First of all we have never had an employee by the name of Anthony work here, so unless they are willing to use thier real name I would question what they state. Second it is never my intent to keep your merchandise and your money however if you did overheat the motor I would be unable to warranty that and that does mean I am unable to pay the freight back to you. If you return a unit that is under warranty we do replace the unit at our expense anyone who has worked here does know that. If a heat tab is melted the motor was run in excess of 290 degrees for a extended period of time. Motors dont overheat cooling systems do. If you would like your motor returned to you just contact me toll free at 888-221-1440 ext 232 I will see to it that it is returned but you would have to pay the freight upon arrival.

that you didn't want to talk to Dina. She is really the one to talk to and can make the others jump. She will act as rude as an **** one minute and then turn into a charming flower the next. She is very good at what she does, which is keep your money for ASAP. You did pretty good with getting it picked up mentioning the chatter. The old 'heat tab' excuse got you though. I had forgotten about that one. They'd use that to void warranties and keep customer's money. Hard to refute and since you weren't in the neighborhood to drop by and dispute it, well hey, looks like they just kept another customer's dough. I worked for this company for a short time and saw this happen all the time. Being a well to do person I felt badly for the people who were getting shafted. All too often I saw these exact situations and they were handled pretty much the same way. They won't ever call you unless they know absolutely sure they messed up. Even then most times they'll try to get by and hope you just don't pursue it. I hope you keep pursuing it and sue the crap out of them. Willing ex-employee right here waiting to meet you at the courthouse.