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Report: #776567

Complaint Review: Bhagrath IT Solutions - Haslemere Internet

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  • Reported By: Kick — Charles Town West Virginia United States of America
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  • Bhagrath IT Solutions 6 Adam Mcnurth Road,Haslemere, GU27 2JB, England Internet United States of America

Bhagrath IT Solutions www.prepking.com Company offers study materials for various IT certification, after purchase, materials are not availible to download. Haslemere Internet

*Consumer Comment: Prepking ripped me off as well

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This is an internet company that is claiming to sell virtual study materials for IT certification exams.  After purchasing my product, I tried to download and it was unavailable.  I emailed customer support, and recived a reply saying that this product was out of stock. I am not sure how a virtual download can be out of stock.  It was probably more like, they were forced to remove the product for copyright infringement or something to that effect. (my assumption)  Anyways after a few emails back and forth and promises to refund my money, I decided to file a claim with Pay Pal.  I was unable to get a refund through the claim that I filed because it was a virtual product.  Pay Pal was gracious enough to refund me half of my purchase.  So I am filing this to warn other buyers about this scam, and they are protected through Pay Pals policies on virtual products.  I have all email traffic between myself and a representative of the company.  Basically admitting that what I paid for was unavailable and that they were going to issue a refund.  If there is anything that can be done to put these scam artist out of business, that would make me very happy.  For me it is not about losing $30 anymore.

This report was posted on Ripoff Report on 09/14/2011 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bhagrath-it-solutions/internet/bhagrath-it-solutions-wwwprepkingcom-company-offers-study-materials-for-various-it-certi-776567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Prepking ripped me off as well

AUTHOR: John - (Canada)

POSTED: Monday, September 19, 2011

I have recently gone through the exact same experiance.  I paid for a virtual test prep and when I went to download the product it sent me to a page that says "page no longer exsists' after I complained they sent me a PDF with all the questions already filled in which is useless.

I filed a report with PayPal and they also said they couldnt refund the monet becuase it was a virtual product"
this is bulls**t, what kind of buyer protection is that.  I think we need to make a FaceBook page about this blatant scam.

I dont trust PayPal anymore either.  Maybe i should start a website and offer a virtual product and never have to send anyone anything and sit back and collect money and get away with it.

I am outraged

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