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Report: #1278818

Complaint Review: Bluehost Inc. - Internet

  • Submitted:
  • Updated:
  • Reported By: vishnur — jersey city New Jersey USA
  • Author Not Confirmed What's this?
  • Why?
  • Bluehost Inc. Internet USA

Bluehost Inc. Forced auto renewal, unable to cancel account, harrassment Orem Internet

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My company (sole proprietor owned),  took a 2 year Bluehost domain account in September 2013. Because the company shut shop in 2014, so one week before auto renewal of the account on September 16, 2015, I asked Bluehost by phone, online chat and via email, not to renew my account. Bluehost asked me to fill a form, which they never emailed to me. I called multiple times (as per cellphone bills), to no avail. My credit card was billed $311.52 in late September 2015, by Bluehost.

I disputed the charge with my credit card company, upon which Bluehost deactivated the account. Due to the limited time, I was not able to win the credit card dispute. Bluehost finally sent me a form for cancellation of the account on November 22, 2015. But they have still not refunded the amount paid - $311.52. I have spent more than 60 hours trying to fight the case with them - all because I did not want to renew my account, but have been unfairly (and illegally?) billed. Not only have I lost 60 billable hours which I had to take from my working hours, but have also felt mentally harassed by the Bluehost team.

This report was posted on Ripoff Report on 01/08/2016 05:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bluehost-inc/internet/bluehost-inc-forced-auto-renewal-unable-to-cancel-account-harrassment-orem-internet-1278818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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