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Report: #1255243

Complaint Review: Herman Street - Ogden Utah

  • Submitted:
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  • Reported By: JustMe — Calne Alabama United Kingdom
  • Author Not Confirmed What's this?
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  • Herman Street Herman Street 3035 Scott Lane Dr. Suite 116 Ogden, Utah USA

Herman Street Takes money, doesn't delivery goods and ignores any form of communication - Definition: Scammers Ogden Utah

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If they applied services to their customers, as quickly and efficiently as they take money from your bank, they would get 5 stars. That is the ONLY thing they did.

Having paid for the software, I received an email right away saying how much they have taken from my bank, with the promise of a email giving details how to download and install the 3 licenses I purchased. 3 days later, still waiting, and sent 5 emails to them and even telephoned them from the UK. 10 minute wait and then a recorded message stating their opening times (which this call was well within), and rang off after saying they were busy.

I have given these scammers 5 days before I claim a refund though my bank, for non-receipt of goods. I also informed Bitdefender of this scammers activities.

BTW Bitdefender don't use key codes anymore, and all of their software must be downloaded directly from their central website, once you have purchased your subscriptions (licenses). In law, if you enter a contract with someone and you pay your portion of the contract, the other party fails to deliver theirs (goods), you are entitled to a full refund and in some cases interest, as they are in breach of contract, no matter what their refund policy maybe.

 

This company rips customers off and hides behind the internet.

Andrew, England, UK.

This report was posted on Ripoff Report on 09/16/2015 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/herman-street/ogden-utah-84401/herman-street-takes-money-doesnt-delivery-goods-and-ignores-any-form-of-communication-1255243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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