Complaint Review: Hermanstreet.com - Ogden Utah
- Hermanstreet.com Ogden, Utah USA
- Phone:
- Web: hermanstreet.com
- Category: Consumer Services
Hermanstreet.com Bitdefender Antivirus Non responsive to tech support so....I got my $$$$ back Ogden Utah
*UPDATE Employee ..inside information: Bitdefender Message
Like the other posters....Bitdefender Antivirus software is a joke.
Plus, they were totally unresponsive to any all calls and/or emails to their tech support.
So, I meerly disputed the charge to my credit card and they took the $29.95 off my account
and issued a full credit to my account.
Hope that this helps any of my brother "got ripped off" guys.
This report was posted on Ripoff Report on 09/12/2013 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hermanstreetcom/ogden-utah/hermanstreetcom-bitdefender-antivirus-non-responsive-to-tech-support-soi-got-my-1083866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee ..inside information
Bitdefender Message
AUTHOR: Alin Vlad - ()
SUBMITTED: Monday, September 30, 2013
Hi Mike,
We deeply apologize for the issues you encounter with Bitdefender. I will kindly ask you to send us the ticket numbers of your interactions with the Support Team, to properly investigate the issue. Our priority support email adress is bitsy@bitdefender.com
Thank you for your cooperation.
Alin Vlad,
Global Social Media Coordinator at Bitdefender


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