Complaint Review: HomeAdvisor - Golden CO
- HomeAdvisor 14023 Denver West Parkway Bldg. 64 Golden, CO United States
- Phone: 844-397-2159
- Web: www.homeadvisor.com
- Category: Bogus contract renewal request, Builders & Contractors, Builders & Contractors
HomeAdvisor Contractor Lead Service Golden CO
*UPDATE Employee: Account Concerns
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HomeAdvisor represenantives do not tell you up front that they are going to change you $20.00 a lead wether you can contact the customer or not. Home advisor takes advantage of their Contractors with Bull s**t fabricated leads and charging their Credit Card even if all the lead information is bogus. When I requested to quit they told me that there was no refunds even though they sold this service to be under the pretenses that they would supply me with leads for the business model that I service and once you are signed us they send you leads that for services that I never requested. They told me that they would terminate the service but continued to keep it running and charging my card.
I resolved that issue by disputing the charges with my credit card company that after several weeks of investigating without cooperation from Home Advisor found in my favor and refunded me the money. I am now finding that Home Advisors thinks that they are putting me in collections and sending me threatening emails and phone calls. I would love for them to serve me just so I can stand in front of a judge and show them the Credit Card dispute and the emails that told me that the service was canceled and later emails showing that they kept it open. A word of warning to people who rely on they web presents. If you take action against them they will destroy your search engine rankings. Lucky for me that most of my business it from word of mouth.
This report was posted on Ripoff Report on 06/26/2018 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/homeadvisor/golden-co-80401/homeadvisor-contractor-lead-service-golden-co-1449070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Account Concerns
AUTHOR: HASupport - (United States)
SUBMITTED: Wednesday, June 27, 2018
Hi Mike, We're sorry to hear you have these concerns. We are not a scam nor do we ever take any sort of retaliatory action against your web presence. Additionally, lead fees are covered during the recorded voicelog when you sign up and leads that have incorrect contact info are eligible for a credit, among multiple other situations that could warrant a credit. There appears to be some confusion regarding your account and our service as a whole. Please see our response to your Pissed Consumer review for further information and resources. -HASupport


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