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Report: #1455610

Complaint Review: ILEARTH.Com -

  • Submitted:
  • Updated:
  • Reported By: Elizabeth — Bronx United States
  • Author Confirmed What's this?
  • Why?
  • ILEARTH.Com United States

ILEARTH.Com Overcharged me for a shirt purchase and then there was an additional unauthorized transaction made on my debit card a few days after.

*Author of original report: UPDATE! (STILL UNSATISFIED CUSTOMER!)

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I made a purchase on ilearth.com for a shirt. The website looks very legitimate in various ways, however, they overcharged my debit card, apart from the shipping fee, by a dollar and change more without notifying me. I decided to ignore it at first figuring maybe it was tax that was added. I did a tax calculation according to my state and the amount they added was one cent more than my result. I still ignored it and now a couple of days later I am seeing a 55 cent charge to my debit account that was listed on my statement as a foreign exchange and had some asian writing I couldn't understand. I immediately went to my bank and they handled the issue as a theft matter, since they also found it suspicious. If you go to the terms of service portion of ilearth.com they seem to have everything worded to protect themselves in these matters and actually straight out tell you in their own words that they are not responsible for anything that happens to your information. What kind of website business does not protect themselves and their customers transactions? Also, they mention that they operate their website via shopify.com. I contacted shopify and shopify has no record of them. Shopify also looked into ilearth.com's terms page and suspect that they are using their (Shopify's) terms information to make themselves look legitimate. Shopify also explained to me that any website business that works through them must provide a link to shopify's policy and terms, which ilearth.com does not do. Furthermore, ilearth.com's email is simply a gmail address (mind you, they also never emailed me anything regarding my order) and the California area code contact number they provide is an invalid number. Even if their business is legitimate, which I seriously doubt, their site is at least being compromised, either way, it's bad business. Also, if you're wondering why only a dollar and change more was taken, and then only 55 cents, this is how these scammers sometimes operate. They take little amounts here and there for as long as they can in hopes you don't notice, and ultimately accumulate big amounts doing this to many people. Also note, apart from Amazon or a well known name brand store, I very seldomly shop from other sites, and the few ones I have purchased from have proven themselves to be legitimate. ILEARTH.COM was the ONLY site I have made a purchase from in the past month. So buyer beware!

This report was posted on Ripoff Report on 08/08/2018 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ilearthcom/ilearthcom-overcharged-me-for-a-shirt-purchase-and-then-there-was-an-additional-unauthor-1455610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

UPDATE! (STILL UNSATISFIED CUSTOMER!)

AUTHOR: Elizabeth - (United States)

POSTED: Friday, August 24, 2018

 To be fair I am posting this update to report that I indeed received my tshirt order from ilearth.com, but still a horrible outcome. First off, here is the description that ilearth gives on the Joe Dimaggio shirt I ordered: Product Description 100% Cotton - Soft And Comforatble.

Yankees Joe Dimaggio Majestic Cooperstown Player T-Shirt Breathable Fabric Provides Exceptional Comfort And Durability. Lightweight, Double-Stitched Hem And Sleeves. Great For Daily Life Dating, Party, Beach, Office, Vacation And Leisure Place Etc. What I got, however, was a discount store quality tshirt that obviously had Dimaggio name and number ironed on to it! No majestic logo, just a regular cheap tshirt that is also more like a females shirt in a female size 2x (I ordered male 2x).

I kid you not with this. It is a very unauthentic laughable shirt. As for the fact they provide a bogus California customer service number, well it's because they are located in China, thus the reason for delivery taking so long and why I got this unexpected additional foreign exchange charge on my card. So unfortunately I will have to take the loss on this one, but never again! Ilearth is nothing but a fraud!

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