LA Creme Skin Care Support Tried to cancel and asked for refund. They said that a full refund was out of the question, 25 % is all they will give me for product not used Lacre Ca Internet

I ordered July 03,2014 a trial sample of this creme, for FREE just pay for shipping, that was to help reduce wrinkles and tighten my saggy face from LA Creme Skin Care Support, as they advertised a quick and successful lift to your face and neck. They gave you 2 weeks to try it from the date you order. I didn't know that they start the trial at time you order.                                                                                                                                                                                                    Well I live in Idaho, its a pony express area, slow mail delivery.  By the time the product arrived, I had 3 days to try it. I called them on the 15th of july and tried to cancel order that day cause I didn't have time to test the product. The gal I talked to Brean said that she could extend the trial period 2 more weeks.  

I received my bank statement the 2nd of Aug 2014. That company took $4.95 out of my account on the 3rd of july 2014 and $87.63 out of my account on the 18th of July 2014. Being that it was a weekend the 2nd Aug 2014, called everyday after that and finally reached people on the 5th of Aug 2014.                                                                                               

I talked to a guy this time, and tried to cancel product cause it didn't work for me, and ask for refund, I told him the whole story about not receiving the product that gave the 14 days to try it. He said he was sorry but under their contract they could not extend a 2week extention and they couldn't refund any more then 25% of total. I asked why not, he said  because you are on an auto-pay plan.  I said I ordered a FREE sample and just the shipping I was to pay, nothing more. Who put me on this auto-pay plan? You did by ordering the creme sample. So the sample cost me 87.63 plus shipping of 4.95.