Complaint Review: Matrix Business Capital - Long Beach California
- Matrix Business Capital 401 East Ocean Blvd Ste 440 Long Beach, California U.S.A.
- Phone: 562-472-0500
- Web:
- Category: Loans
Matrix Business Capital Claims to have you approved for equipment financing and never moves after getting deposits Long Beach California
*Consumer Comment: Not member of BBB
*UPDATE Employee: False Information Being Reported - Please Read Below For Facts:
*UPDATE Employee: False Information Being Reported - Please Read Below For Facts:
*UPDATE Employee: False Information Being Reported - Please Read Below For Facts:
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I have delt with this company on 5 different occasions. On all the occasions I have reommended my clients to them. They tell the customer they are approved, Get a sizable deposit normally around 1500.00 to 2000.00, then the communication stops. Voice mails start picking up and calls not returned no emails returned. They will avoid you like the plague (after they get yr money of course). I also love the (we had a Team meeting excuse when they dont return your call for days). What little commucation you get (if any) is to delay further or we need more information. Then you finally realize ive been screwed, they arent going to loan me anything and tell them deals off send me my money back. They keep your deposit for weeks (avoid your calls again) and then send you part of it back and keep the rest for a "Proccessing Fee" only if you hound them will they even give you any of it back. But this is weeks and sometimes months later!!!!
This Company is in the business of collecting deposits and proccesing fees. They have no intention of loaning money for anything. I have never talked to a single person that ever got a loan through this company.
Sport10617
Birmingham, Alabama
U.S.A.
This report was posted on Ripoff Report on 03/12/2009 06:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matrix-business-capital/long-beach-california-90802/matrix-business-capital-claims-to-have-you-approved-for-equipment-financing-and-never-move-433343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Not member of BBB
AUTHOR: BamaMomof2 - ()
SUBMITTED: Friday, July 18, 2014
The rebuttal filed by Matrix is incorrect in that they are not a member of the Better Business Bureau in Souther California. My company has been contacted multiple times about loaning us money for working capital for our small business. We were at the application process level and I decided before sending this company our personal information, I would rather check them out because of scams and stealing an identity. I got online to the BBB and searched Matrix Business Capital. They are in fact not a member of the BBB. Based on the complaints and some of the things these complaint filers have been told, I can see and realize that some of the same things told to us were told to these complaint filers. I'm so thankful this has convinced me dealing with this company is a mistake. I'm so thankful I followed my instinct.

#3 UPDATE Employee
False Information Being Reported - Please Read Below For Facts:
AUTHOR: Operations Manager - (U.S.A.)
SUBMITTED: Saturday, May 23, 2009
To whomever is reading this report:
We have contacted the Ripff Report on several occasions to respond or resolve this and they do not return phone calls or respond.
We have done research online and they do not verify information and if you Google Ripoff Report you can read more about how valid the source of information is. Please see our corporate web page for testimonials and references.
We are members of all major associations including the Better Business Bureau, a legitimate web site that verifies information.
The posting you are reading is untrue.
We have funded and continue to fund more deals than any other funding source in this market.
We do not have anyone in Alabama that has ever sent us any transactions and this is where the anonymous complaint is coming from.
We have had to cut ties with a couple of venders in the past that had submitted fraudulent transactions and we do not take this lightly.
We have a very strong position against people who attempt mail fraud and this is apparently the source of this type of complaint.
We have requested a couple of our longstanding vender relations reference our company however in the meantime please visit our corporate web page at www.matrixbusinesscapital.com and click on testimonials in the bottom right corner.
Matrix Business Capital only handles A credit business and we get about 95% of all our submissions approved.
We have a sister division of our company that focuses on challenged credit and they also do a very good job and they require a commitment fee normally however if any transactions are not approved then there is a release process and people are handled fairly and communicated with so to get them a timely refund.
Our entire business model is based on customer service and repeat clients.
Thank you for reading this rebuttal so that you can learn all the facts and make an educated choice.

#2 UPDATE Employee
False Information Being Reported - Please Read Below For Facts:
AUTHOR: Operations Manager - (U.S.A.)
SUBMITTED: Saturday, May 23, 2009
To whomever is reading this report:
We have contacted the Ripff Report on several occasions to respond or resolve this and they do not return phone calls or respond.
We have done research online and they do not verify information and if you Google Ripoff Report you can read more about how valid the source of information is. Please see our corporate web page for testimonials and references.
We are members of all major associations including the Better Business Bureau, a legitimate web site that verifies information.
The posting you are reading is untrue.
We have funded and continue to fund more deals than any other funding source in this market.
We do not have anyone in Alabama that has ever sent us any transactions and this is where the anonymous complaint is coming from.
We have had to cut ties with a couple of venders in the past that had submitted fraudulent transactions and we do not take this lightly.
We have a very strong position against people who attempt mail fraud and this is apparently the source of this type of complaint.
We have requested a couple of our longstanding vender relations reference our company however in the meantime please visit our corporate web page at www.matrixbusinesscapital.com and click on testimonials in the bottom right corner.
Matrix Business Capital only handles A credit business and we get about 95% of all our submissions approved.
We have a sister division of our company that focuses on challenged credit and they also do a very good job and they require a commitment fee normally however if any transactions are not approved then there is a release process and people are handled fairly and communicated with so to get them a timely refund.
Our entire business model is based on customer service and repeat clients.
Thank you for reading this rebuttal so that you can learn all the facts and make an educated choice.

#1 UPDATE Employee
False Information Being Reported - Please Read Below For Facts:
AUTHOR: Operations Manager - (U.S.A.)
SUBMITTED: Saturday, May 23, 2009
To whomever is reading this report:
We have contacted the Ripff Report on several occasions to respond or resolve this and they do not return phone calls or respond.
We have done research online and they do not verify information and if you Google Ripoff Report you can read more about how valid the source of information is. Please see our corporate web page for testimonials and references.
We are members of all major associations including the Better Business Bureau, a legitimate web site that verifies information.
The posting you are reading is untrue.
We have funded and continue to fund more deals than any other funding source in this market.
We do not have anyone in Alabama that has ever sent us any transactions and this is where the anonymous complaint is coming from.
We have had to cut ties with a couple of venders in the past that had submitted fraudulent transactions and we do not take this lightly.
We have a very strong position against people who attempt mail fraud and this is apparently the source of this type of complaint.
We have requested a couple of our longstanding vender relations reference our company however in the meantime please visit our corporate web page at www.matrixbusinesscapital.com and click on testimonials in the bottom right corner.
Matrix Business Capital only handles A credit business and we get about 95% of all our submissions approved.
We have a sister division of our company that focuses on challenged credit and they also do a very good job and they require a commitment fee normally however if any transactions are not approved then there is a release process and people are handled fairly and communicated with so to get them a timely refund.
Our entire business model is based on customer service and repeat clients.
Thank you for reading this rebuttal so that you can learn all the facts and make an educated choice.


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