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Report: #470858

Complaint Review: Megagro; W.A. Industries - Buffalo Grove Illinois

  • Submitted:
  • Updated:
  • Reported By: Concord New Hampshire
  • Author Confirmed What's this?
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  • Megagro; W.A. Industries 236 Stanton Court West Buffalo Grove, Illinois U.S.A.

Megagro; W.A. Industries posted charge to credit card; never shipped; unable to contact Buffalo Grove Illinois

*REBUTTAL Owner of company: Our Apologies

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I placed an online order with Megagro on July 1 for their Lawn Honey Package; I rec'd acknowledgment by e-mail of my order same day. It was posted to my charge account on July 2.

They advertise shipment within 3 days with e-mail notification when shipped. As of this date (July 17) I've received no shipment notification. They provide a "track your order" link, which I've tried daily and only get the message: "Order information not found, try again later"

They provide a "contact us" link in their acknowledgment e-mail which I've tried 4 times and only get an automated response (we'll get back to you); but no real response.

I've called their toll-free number 5 times (never get a real person-"Leave a message and we'll get back to you") and left messages but no response.

I have yet to receive my order or any further information from this company.

Ltlmissy
Concord, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 07/17/2009 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/megagro-wa-industries/buffalo-grove-illinois-60089/megagro-wa-industries-posted-charge-to-credit-card-never-shipped-unable-to-contact-bu-470858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Our Apologies

AUTHOR: MegaGro - (United States of America)

POSTED: Monday, December 13, 2010

Hello Ltlmissy -



I sincerely apologize for the trouble you had with our website last year. We had some internal strife, which has now been resolved. Please contact me through our website, www.MegaGro.com, and I will rectify your situation any way you see fit.



Thank you,



Matt
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