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Report: #145325

Complaint Review: Mp3downloading.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Syosset New York
  • Author Confirmed What's this?
  • Why?
  • Mp3downloading.com www.mp3downloading.com/mdn/index.asp Internet U.S.A.

Mp3downloading.com RIPOFF, BOGUS GUARANTEE POLICY Internet

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I subscribed to this site on a trial basis, noting that they had a sesven day guaranteed refund plicy.

I did not feel that the service was what I wanted, so I cancelled within 7 days, using their web site. I have an e-mail from them, dated within 7 days of signing up, confirming that they were disappointed that I did not want to continue with them.

The charge of $32.85 then appears on my credit card bill. When I contact them to refund the charge, they claim that I am not entitled to it, using some funky claim that I did not complete a satisfaction survey. When I did that they then replied that they could not issue a refund, in spite of the fact that when you sign up on the web site, it clearly states that, and I quote: "Your membership is backed by a 7 day satisfaction guarantee."

Not only will they not issue a refund, but they make it very user unfriendly to try to cancel in the "PROPER WAY", and equally as difficult to try to get the refund.

My advice is - DO NOT USE THEIR SERVICE - there are many other free sites to use to download - they bring nothing to the party!

Richard
Syosset, New York
U.S.A.

This report was posted on Ripoff Report on 06/07/2005 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mp3downloadingcom/internet/mp3downloadingcom-ripoff-bogus-guarantee-policy-internet-145325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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