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Report: #1369255

Complaint Review: online city tickets - Internet

  • Submitted:
  • Updated:
  • Reported By: Jen — Cumming Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • online city tickets Internet USA

online city tickets pure subterfuge Internet

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i was on the Infinite Arena website to order tickets for a concert. My browser crashed and when I went back to the site (or so I thought it was the site) to order the tickets I did not notice I was on another site.. After clicking through and paying I realized I had ordered from online city ticketing rather than the arena itself. As it turns my tickets were $180 more than the ones on the Arena site. I immediately called to see if could stop my charge and they said no. I asked if they would be willing to lower the service charge as I was unaware at the time of purchase it was so high since I was unaware I was even on their site. They said no.

Here is the issue - Online city pops up when you type in the actual arena name (correct name - Infinite Energy Center but this pops up infiniteenergy.arenaduluth.com/‎) .  Online city has purposely made their url similar to trick people into purchasing tickets from them. .I get it in order to get business they have to trick folks into purchasing from them.  

From your phone you are not able to see clearly that this is not the actual arena - the sites even look similar...Online City is using pure subterfuge to take unsuspecting peoples money. I would be happy to order tickets from Online City  if they would be above board, state what they are doing clearly, that they are in fact not the VENUE (not easy to decipher on a phone) and not bolster on such incredibly high service charges. As a matter of fact I ordered circus tickets from them in the past and the charges were acceptable.

When I spoke to Online City for the 2nd time and mentioned I had ordered tickets from them in the past and the fees were not so unreasonable- the supervisor informed me it depends on the event. I get it now. They totally pick and choose which events they would like to add higher service rates to and which they would not---price gouging!!!!

I would love to see this business put out of business. They are nothing more than scalpers.

This report was posted on Ripoff Report on 04/23/2017 01:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/online-city-tickets/internet/online-city-tickets-pure-subterfuge-internet-1369255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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