RenuvaDerm I was told That i was sent a free trial and I paid shipping then I was charged full price $184.04 Internet

I original signed up for free trial and I paid the shipping and handling.  I was not informed that if I didn't return the product in 14 days that I would be charged $184.04.  That was charged to my account and the following month I was againg charged with $184.04.  I did call to see what was going on I was told that I would be refunded for my return of the product.  So I returned the product and was refunded $172.o4, I was charged $12 for "to put the product back on the shelve".  

When I called they refused to let me speak to anyone who was above the floor supervisor.  I think it is a big scam because I wanted to return the trial offer and they said that they would not be able to refund my money for them even though Iwas not told about I could only return the product within 14 days.  The product made my face.  The product is not worth that amount.  I original didn't even order the eye cream.  The company is scamming people and the product is not worth it.  And their phone operators are rude.