Renuvaderm SCAM, product that has harmed facial skin Internet,

After receiving this product and using it for only 3 days I discontinued due to severe eye tissue redness and scaling.  I had to even go to the doctor and was told I was having a severe alergic reaction, I normally do not ever have a reaction to products!  I ordered this product on 1/28/2015, received the face cream on 2/3/2015 and the eye cream on 2/4/2015.  I was seen by my doctor on 2/9/2015, at which time I called to cancel.  I was reassured that no further charges would be billed and my account would be cancelled.  Two days later on 2/11/2015 I saw that my back account had two charges deducted for Renuvaderm, one was for almost $90.00 and the other for almost $95.00.  When I called to clear this up, I was told that I did not cancel in the alloted time frame of 14 days from the date of purchase (or order in their terms).  I asked to connected to a manager and was rudely told I was speaking to a manager and there was nothing further I could do. 

Please HELP!!