Right At Home ,with your loved one's cell phone, North Augusta, South Carolina

My mother contracted with Right At Home to provide in-home care to my 91-year-old grandparents after my grandmother had a fall and needed assistance with daily activities. Apparently their employees take the name of the company to heart and make themselves "right at home" with things that don't belong to them, in this case with the cell phone of the person(s) they are supposed to be actively caring for.

I live over a 100 miles away, and monitor many of my grandparents' accounts online. Doing a routine check of their cell phone account, I was shocked to see a steady string of text messages and calls to and from the same numbers across the two days the "caregiver" was in the home, as many as 16 in one hour. My grandmother has never used the cell phone (plus she was bedridden and in great pain and supposed to be getting cared for) and my grandfather can barely make a call on it, much less text...their previous entire month's usage was 14 call minutes!

There's no way to be 100% certain you're going to get a quality person to look after your loved ones, these employees are supposedly bonded, insured, trained & certified...so be proactive and keep tabs on your elderly relatives' accounts and have a complete inventory of their belongings, if you have to bring in an outsider to care for them. But definitely beware of contracting with Right At Home.