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Report: #1134079

Complaint Review: SLEEPYS - New Rochelle New York

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  • Reported By: leanie330 — Port Chester New York
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  • SLEEPYS New Rochelle New Rochelle, New York USA

SLEEPYS /Tempurpedic SLEEPYS VS TEMPURPEDIC New Rochelle New York

*REBUTTAL Owner of company: Sleepy's

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Sleepy's vs Tempurpedic "Find your nights best sleep"  thats a joke  I havent had a good nights sleep since Nov 29th the day before my tempurpedic was delivered from Sleepys this mattress was suppose to ease my pain and it only caused alot more pain and   now I am stuck with it . Now Im having a battle with Sleepys vs  tempurpedic of who will help me be fully be  reimbursed so I can purchase  a more suitable mattress from Sleepys.  I purchased this mattress in the New Rochelle store and have had no assistance with them helping me.  Ive had wonderful assistance with John at the Port Chester store who has been trying to help me correct this issue.  I am currently getting the run around of who should reimburse me for the mattress Sleepy's or Tempurpedic  Ive heard all of the sales gimic of how hot the room should be and that it will soften up in time .   That never happened I was lied to by the sales person at Sleepys my room is at 73 at all times.  I am currently working with my orthopedic doctor on a lengthly letter to Sleepys and Tempurpedic on my newly founded problems due to this mattress...SOMEONE HELP ME PLEASE

This report was posted on Ripoff Report on 03/27/2014 06:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sleepys/new-rochelle-new-york-10573/sleepys-tempurpedic-sleepys-vs-tempurpedic-new-rochelle-new-york-1134079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Sleepy's

AUTHOR: Cathy Sable - ()

SUBMITTED: Thursday, March 27, 2014

POSTED: Thursday, March 27, 2014

Dear Consumer, 

Thank you for your post, please email us at csable@mattress.com and include your telephone # and invoice # so we may assign your case to a specialist.

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