Complaint Review: Sun Cities Financial - Orange California
- Sun Cities Financial 333 City Boulevard West Orange, California USA
- Phone: 714-937-2065
- Web:
- Category: Financial Services
Sun Cities Financial Terrible Customer Service This Was A Waste Of My Time Orange California
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We had $200,000 to invest in a short term CD so after a couple of phone calls I scheduled an appointment with a representitive at their office. After waiting in the lobby for over a 1/2 hour past my scheduled appointment and watching another client ahead of me walk out I asked the receptionist what was going on. She contacted the representitive who I found out was not even in the office yet, he then called my cell phone telling me our appointment was 1/2 later then it actually was. I even had an email from him comfirming our appointment prooving I was correct.
He finally showed up over 1/2 hour late and did not even apologize, so we sat down in his office for a bit to go over our options on the 6 month CD and a 12 month CD which had a much lower rate, so since we were running late for another appointment I asked him to shop the 12 month CD and get back to me in a couple of days. He never called me back so I contacted their Los Angeles office on Wilshire Bl and spoke with another Rep. he said since I live in Orange County he would have a Rep from their Laguna Hills contact me which needless to say never happened either.
The only thing that impressed me was that they are located in a fancy hi-rise building on the 17th floor, however it looked like to me they only have 1 person at each location in a tiny office that could be cleared out in a matter of minutes. According to their testimonials on line they have many satisfied customers which I am sure is true, but what I experienced first hand, there is no way I would enable this establishment to handle my nest egg.
This report was posted on Ripoff Report on 12/18/2014 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-cities-financial/orange-california-92868/sun-cities-financial-terrible-customer-service-this-was-a-waste-of-my-time-orange-califor-1196314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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